It’s great for a company to have all the best processes, all the best technology and all the best people, and we’re pleased to say we believe that’s the case at Prime Logistics. But in our modern society, unfortunately, companies need to be the absolute best at something else as well – spotting trouble before it happens, and moving quickly to handle the situation, as well as meeting unexpected challenges along the way.
Logistics & Security
Not surprisingly, during this COVID-19 era, many governments and companies have concerns about their deliveries and, particularly, the efficient and safe delivery of pharmaceuticals and vaccines in the shortest possible time.
To assist our valued customers, Prime Logistics and its sister company Prime Fresh Handling (PFH) both employ in-house teams that are highly knowledgeable about the massive yet intricate operational structure of global pharmaceutical logistics and the need for sensitive handling of any perishables such as vaccines.
It’s a massive system that involves tens of thousands of people, countless facilities and many extremely-difficult-to-reach transportation destinations. But that’s not all. “Unfortunately, life-saving, high-cost drugs or technologically sophisticated biologics are often the target of criminals,” emphasizes Edgar Campana, General Manager, Prime Logistics.
“It’s not uncommon for international cartels to attempt to steal these products during delivery to sell them at cheaper prices or even to counterfeit them,” he acknowledges. The reality is that logistics companies and manufacturing firms must invest appropriately and be extremely diligent in making these deliveries secure.
Checks on the System
As a result, appropriate security deployments must be in place at each transit point – such as travel between the manufacturing location and the warehouse, between the warehouse and delivery fleets, and between delivery fleets and delivery-location storage.
“It’s also important to have a robust security framework in place in the last-mile delivery phase,” Campana stresses. “That will help ensure that products reach the intended recipient and aren’t diverted to unlisted wholesalers or suppliers.”
In addition, both of these Prime Group companies have the latest, top-of-the-line systems in place to track and trace cargo 24-7. This year, we’ve also further enhanced our security measures to protect the goods or pharmaceuticals that the company has been entrusted to handle.
Investment in People
But the most valuable resource in assuring safe, secure and timely transit of pharmaceuticals, vaccines and other goods is always the “human touch.” Thus, Prime Group has invested heavily in its “people,” both at Prime Logistics and PFH. That further assures the complex process for pharmaceuticals and transport of vaccines is secure. “We are continually keeping a keen eye on ways to expand and enhance the skills and aptitude of our team members,” Campana says.
Fortunately, Prime Group is a member of the World Cargo Association (WCA), which serves nearly 10,000 members in 194 countries. Earlier this year, through its WCA relationship, multiple staff members of Prime Logistics and PFH received an “Anti-Bribery & Corruption Certification” issued by the London-based WCAworld Academy.
Newly certified are Campana, as well as Commercial Manager Cristina Moscoso, Administrative Assistant Mary Marino, General Manager Alex Parades, Regional Manager Jose Luis Suarez, Commercial Manager Jose Luis Vargas, and Manager Severyn Yanytskyy.
Now these employees are skilled at risk analysis, understanding the risks by the country or region of operations; doing risk assessments; tracking global opinion; selecting vendors and managing suppliers; and supporting customer due diligence.
“We are extremely proud to have a strong team that’s WCAworld Academy-accredited in “Anti-Bribery & Corruption,” stresses Campana. “It not only reinforces our commitment to continually expanding our knowledge base through education, innovation, and adaptation, but also reaffirms that Prime Group companies are trusted leaders in the global logistics industry.”
Such certification comes at a pivotal time for the air cargo industry, in particular, as logistics companies across the globe are maneuvering into position to support the crucial worldwide distribution of COVID-19 vaccines. Prime Group staff recently have secured other important WCAworld Academy certifications as well.
In earlier 2021, Campana became the first-ever U.S. based global logistics representative to be fully credentialed by WCAworld Academy as a “Responsible Person for Logistics.”
“The WCAworld Academy is fully committed to assisting our members with the highest levels of training and compliance,” says Adam McKenna, general manager-WCA Pharma Group. “Prime Group’s dedication to training and constant improvement helps to secure their status as one of the most qualified pharmaceutical and healthcare logistics forwarders in the U.S. and we are delighted to have them as members.
So, moving into the second half of 2021 and beyond, customers who require complex logistics and safe care for their global shipments of vaccines and other pharmaceuticals can rest assured their valuable shipments are in the best hands.