A Season to Be Grateful During a Year Like No Other

This holiday season is unlike any other, coming at the end of a year like no other. I am inspired to reflect on how fortunate we are to have made it this far, and I am thankful for those who helped us get here.

The COVID-19 pandemic created such unimaginable and unprecedented pressures on worldwide commerce, especially upon those of us that are part of the global supply chain.

Naturally, we were very concerned that the perishables industry, historically Prime Group’s core business, was so hard hit when the pandemic started. Yet when we were called upon in the earliest days of the crisis to support the massive demand for PPE and other medical supplies, it was due to our vast experience in handing time-sensitive products that we were able to respond so quickly—and with great success.

I am so grateful that we had the flexibility and know-how to be able to step up to deliver these life-sustaining materials to people all across the world in their greatest time of need. I am also extremely thankful to the Prime Group employees who made it possible for us to do so—and so proud of every single one of them.

Mission Focused

Not to say we didn’t also focus on ways by which we could support our long-time commitments in South America, because it was crucial that we did that too. Once the worldwide lockdowns and border restrictions were lifted, and the fields in Ecuador and Colombia began producing fresh flowers, fruit, and produce again, reality set in. The word’s cargo capacity at that point was being deployed to distribute essential medical goods only. So our mission here was to find solutions to get our customers’ fresh products out of country and to market.

Suffice to say, our people burned the candle at both ends to address this bottleneck situation. We not only introduced innovative solutions, such as a Sea-Air service to move product, but we also worked closely with our major air carrier partners to bring passenger freighters into the market. I am so grateful for their willingness and ability to step up—so too are the people of Ecuador and Colombia that desperately needed to keep local commerce alive.

Next Steps

Prime Group is made up of professionals who know how to act fast on their feet. Through their creative thinking, innate agility, and commitment to our customers, we were not only able to survive those darkest days, but to reposition the company to go forward.

The next phase of the global fight against the spread of COVID-19 is massive distribution of vaccines, medicines, and related supplies. This will continue well into 2021 and beyond. I am so grateful we made it through the storm and will be able to keep doing our part for the health of the world.

Miles to Go

Though we are moving into a new and better year ahead, my concern for the safety of our customers, our employees, our company—and the world—is still top of mind. After all, we have many hurdles and responsibilities to fulfill before the last chapter of this pandemic closes. Or to paraphrase the immortal words of Robert Frost, we have miles to go before we sleep.

This holiday season, all of us here at Prime Group wish you moments of peace amid the difficulties, connections with family and friends even if they can’t be in person, and the warmth of memories from holidays past.

Stay safe and healthy!

PrimeAir Thinks Global, Acts Local

The spread of COVID-19 is taking a particularly heavy toll on Colombia and its major economic centers, including Bogota where PrimeAir has a significant presence.

Here in Latin America’s third biggest economy, the unemployment rate is still hovering near 16 percent as economic activity shrunk by 17 percent in the second quarter of 2020. Compared with where the country was during the first months of the pandemic, there is reason for optimism.

Yet there’s still a long way to go, provided that the pandemic is relatively short-lived and the community hangs onto hope—and each other.

“For months now, the government and private sector have been looking at ways to strengthen the national economy, get us through this crisis intact, and get back to the promise of a bright future,” says Jose Luis Vargas, Commercial Manager for PrimeAir in Bogota.

To promote stability and economic development in Colombia, he says the answer is to think globally and act locally. For PrimeAir and its parent company Prime Group, that means continually adapting to the ongoing changes impacting the global supply chain, pursuing emerging market opportunities worldwide, and focusing on what the company and its people do best—provide world-class logistics support to local industries including fruits, fresh fish, aircraft engines, and most importantly, flowers.

“We are truly proud to be able to play such an important part in sustaining business in these important sectors. By working closely with our vendors and cargo airline partners, we are ensuring that our local shippers and forwarders have unfettered access to the capacity they need to continue supporting the farmers, producers, and manufacturers in the region,” says Vargas.

Committed to Keep Flying

Certainly, the surest sign of PrimeAir’s commitment to the market, its customers, and the people of Colombia, was its dogged determination to maintain uninterrupted operations, even in the immediate aftermath of the coronavirus break out.

As the general sales & service agent (GSSA) for Atlas Air in Bogota, it fell upon PrimeAir to ensure their daily B747s continued providing lift in the market, at a time when most carriers abandoned their regular schedules and rotations to go elsewhere for more profitable short-term business.

According to Vargas, “Atlas Air depends on PrimeAir’s expert abilities and long-time boots on the ground, and we deliver.”

PrimeAir currently handles six B747-400 freighter flights per week between BOG and MIA (Tuesday through Sunday); and two additional segments that operate BOG-MIA-AMS (on Wednesdays and Saturdays). In September, PrimeAir celebrated its fourth year of operation with Atlas Air in Colombia.

Rosy Economy

Prior to the sudden and devastating impact of the pandemic on the global economy, Colombia was on a solid path of growth, expecting to top the list of “30 countries preferred for investment by foreigners” published by the United Nations Conference on Trade and Development.

Relying on its rich natural resources, and other important solid sectors like fresh flowers and agriculture, Colombia was anticipating continued prosperity through 2020 and well beyond, a trend that observers remain confident will continue.

Key to the promise of national recovery is Bogotá’s El Dorado International Airport, the largest airport in Latin America in terms of cargo traffic. This major economic engine offering vast air connectivity is a major hub in PrimeAir’s global network. By servicing its many customers here, the company is also facilitating local trade, supporting economic competitiveness, and helping to increase productivity.

“The air cargo industry is a powerful catalyst for economic prosperity at the local level, ensuring delivery of farmers’ products to markets around the world and helping to sustain jobs and economic opportunity,” Vargas added. Of course it’s not just perishables; PrimeAir also supports a growing number aircraft engine overhaul and maintenance stations, transporting many of the industry’s largest aircraft power plants into and out of Colombia.

About PrimeAir

As the biggest GSSA in the country, PrimeAir sets the standard in on-time performance and is proud to deliver best-in-class service to Atlas Air, a global leader in the air transport of Colombian products.

PrimeAir combines extensive experience with local knowledge to ensure expert cargo sales and marketing services, operations, handling, and accounting for airlines across the globe including Atlas Air, Emirates SkyCargo, DHL Worldwide, and Eastern Airlines, among others.

PrimeAir benefits from being part of Miami-based Prime Group, a network of coordinated cargo and logistics specialists with offices, refrigerated and bonded warehouses, and certified handling facilities strategically located in Europe, South America, and the U.S.


For information about the entire family of Prime Group companies, visit www.primegroup.aero.

bogota

Growing Presence of E-Commerce Making Holidays Even Happier This Year

The explosive growth of e-commerce accelerated by the ongoing coronavirus pandemic is offering a more than a twinkle of hope for those of us in global supply chain management— especially as we go into the holiday season.

As consumers have grown accustomed to a digital-first shopping mindset, they plan to do more online shopping this holiday season than ever before, and that’s great news for the logistics industry.

To meet this challenge, producers of consumer goods worldwide and their requisite distribution providers are keeping pace, learning to adapt, and growing stronger. This silver lining to the pandemic is also being seen in the global shipment and handling of perishable foods and fresh flowers, Prime Group’s core business.

As we march into the holiday season, new data from PriceSpider on consumer purchasing behavior shows a 113% increase in year-over-year e-commerce sales through the first three quarters of 2020.

Factoring in the recent spikes in COVID-19 infections in tandem with flu season this winter, there will likely be even more stay-at-home orders as consumers continue to avoid brick-and-mortar retail entirely. So, happy holidays, New Year, and beyond…

Frenzy for Food

With grocery e-commerce now ranked among the fastest-growing product categories online, Prime Group companies are committed to providing the highest levels of service for our fresh food customers and forwarders around the world. And it’s not just retail grocery; online sales are also skyrocketing in the food and beverage segment, as they too have successfully adopted alternative methods to meet emerging customer preferences.

In response to the boom, one step we’ve taken is to increase cold storage capacity all across our global network of warehouses and handling facilities. The demand for coolers and freezers was already high prior to the COVID-19 pandemic. But now we are even better positioned to maintain the cold supply chain for our customers shipping temperature-sensitive fruit, vegetables, cheese, and fish.

We are also continually beefing up our technology and introducing new and more efficient systems by which we track and monitor our customers’ precious cargo to ensure fresh, safe, and on-time delivery worldwide.

Forget Me Not

‘Tis also the season for fresh flowers. Despite the major challenges imposed on this industry since the beginning of the pandemic, fresh-cut flower distribution, buttressed by e-commerce sales, is also taking off again. And just in time. With nearly 30 percent of adults in the U.S. purchasing flowers or plants to give to others on Christmas and Hanukkah, many will also click and buy blooms for themselves.

As you’ll recall, early in the pandemic, retailers struggled to keep floral shelves stocked, due to shortages in production and a lack of transport capacity. Since May, however, the industry has gradually gotten back on track. In fact, according to the Produce Marketing Association (PMA), after two months of near identical gains, floral sales gains actually exceeded fresh produce growth by about one percentage point in September.

Here again, the increased prevalence of e-commerce is feeding growth in this key market segment. Although the idea of simply clicking on a button to order fresh flowers is nothing new for this industry, now that consumers are wary of mingling with other shoppers, they appreciate the sterility offered by the flower e-commerce industry.

Life as We Knew It

The pandemic has reshaped life as we know it, and in the process, has accelerated consumer reliance on alternative means of accessing food and merchandise. So buckle up, this e-commerce boom is not going away any time soon.

For 20 years, our customers have depended on Prime Group to smooth out the bumps in the road by identifying ways to swiftly adapt and respond to sudden and sustained changes that affect the cold supply chain.

Just know we’re here with you for the entire ride.

Sizable Benefits of Shipping by Ocean Freight

Prime Group has long specialized in import logistics and export logistics support for produce and perishables goods such as seafood, flowers, and pharmaceuticals— specialty items that need to be shipped within a limited timeframe with maximum visibility.

But not all cargo is time sensitive and needs to reach the customer tomorrow. If a transit time of up to a month from point to point is acceptable, then sea freight is the best choice, and Prime Logistics is ready to deliver.

To learn more about Prime Logistics’ growing emphasis on ocean freight services, we sat down with Group Sales Manager Yulieth Onofre. Having joined the Miami-based sales team in March 2020, she has vast experience in the ocean cargo side of the business, and is busy working her contacts to expand the company’s reach in this important niche.

Q: Are customers pleased to know that the Prime Group companies have a sales division dedicated to ocean freight?

Yulieth: Prime Logistics is synonymous with air cargo transport, yes, but as a full-service provider of global shipping and handling, a growing number of our customers also rely on us to get their products where they need go when rapid delivery isn’t the top priority.

Q: Why do customers pick ocean freight?

Yulieth: When determining the best mode of transport, shippers, and forwarders not only consider how fast they need delivery, but they also factor in price. As you know, airfreight shipment is considerably more expensive than the same volume of sea freight cargo. So, essentially, it comes down to the nature of the freight, the time frame, and how much the shipper is willing and able to spend.

Q. Why join Prime Logistics right when the pandemic first hit?

Yulieth: Because most global logistics companies were designated “essential businesses,” such as those under the Prime Group umbrella, we continued operating for customers who needed us most, in addition to the new customers involved in the worldwide emergency response. As a result, air cargo space was at a premium, and a lot of resources were put toward meeting that demand.

But throughout this entire period, cargo—like computers and other high-demand non-perishable commodities—were still moving by ocean freight, especially food. People have got to eat! Vessels were still going to the same countries on the same itineraries carrying pineapples, avocados, mangos, and dry goods from companies such as a Goya and Iberia. In fact, we are now working to get more business from Iberia.

We are also working with customers who ship massive volumes of e-commerce goods like electronics, cosmetics, apparel, and home goods. Other good candidates to ship by sea freight are heavy equipment, cranes, and project cargoes. And, of course, we are also still moving medical equipment and supplies.

Q: What do you bring to the Prime Logistics team?

Yulieth: I’ve got 20 years of experience in ocean freight—more than I want to admit to! But as a result, I am able to serve as the perfect ally for our customers because I have a clear understanding of the business and the processes involved. I am always able to find the right balance between service, quality, cost components, reliability of the service provider, and timeframes involved.

To be effective, it’s important to know the market, as well as how to ensure the customer doesn’t incur unnecessary charges due to improper or untimely documentation. I optimize routing, match the customer with the best mode of shipment, and due to long-term professional relationships with service providers, I achieve the best freight rates.

Q: Are there any downsides to using ocean freight that you have to explain to customers?

Yulieth: There are so many benefits to ocean shipping, but yes, customers should know of the challenge in predicting and controlling the shipping timelines due to circumstances like congestion at sea ports, which can end up causing delays and additional costs. Natural disasters also can wreak havoc on shipping patterns and schedules.  But we are very good at preparing for, monitoring, and responding to those real threats.

Q: What’s the market for ocean freight looking like at present?

Yulieth: Typically, August and into the fall would be the annual peak season for ocean shipping. In recent years, a summertime peak period has emerged in advance back-to-school demand, but that didn’t happen due to the pandemic. So, now we are entering a peak period ahead of the holidays. Whatever happens, we need to be cognizant of the degree to which our customers are preparing right now, in October, for the shopping months of November and December. And with capacity back in the market, ocean freight rates have dropped a bit.

About Prime Logistics

One of the four main divisions of Prime Group Holdings, an international import-export logistics conglomerate founded in Ecuador in 2001, Prime Logistics streamlines, optimizes, and expedites freight to and from the U.S. for a wide range of major industries.

With offices in Miami, New York, Los Angeles, Bogota, Quito, and Amsterdam, Prime Logistics capitalizes on its long-time relationships with the major air carriers and ocean lines, so it may offer competitive rates and ample space to destinations all around the world.

Prime Logistics Sales Manager Yulieth Onofre may be reached at salesmanager@primelogisticsgroup.com. For information, call 305-592-2044 or visit www.primelogisticsgroup.com.

Prime Group Has Its Marching Orders in the Battle Against COVID-19

Every answer begins with a question. But these days, there seem to be so many questions, especially within the global logistics industry. Chief among them—are we ready with cold chain solutions to respond to the onslaught of COVID-19 vaccines once they’re ready for worldwide delivery?

At the Prime Group, the answer is yes. We are prepared.

As a company specializing in solid answers and smart solutions for its customers, we understand answers don’t always come easy, particularly in the midst of such a long-lasting “critical event” as a global pandemic.

Significant variability has always been the Achilles’ heel of the global supply chain. Natural disasters, equipment failure, civil unrest, terrorism, blight – at least we knew what the basic categories were. But a pandemic with the power to shut down the entire global economy? That one wasn’t even on the radar screen!

And now, we are facing an all new phase of this novel “variable”—the release of billions of doses of highly-sensitive vaccines and the challenges that will present for a worldwide infrastructure to support rapid distribution and deployment all across the planet.

No small task.

By focusing on what we do well and applying new strategies in operating our businesses, I am confident that we can and will succeed in providing the right answers and solutions for our customers—and the world.   

It’s been said wars are won by superior logistics more than battles. It would appear we’ve got our marching orders.

Transport

The most important element of logistics is transport—and this is where Prime Group clearly excels. Without transport, goods are unable to move from one stage to another within a supply chain. We are supremely experienced in transporting complex time- and temperature-sensitive products all over the world. And we stand ready.

Our long-time relationships with some of the world’s largest and most reliable air cargo carriers and our proven expertise in managing ad-hoc cargo charter operations positions us well to do our part in expediting vaccines and other pharmaceutical products when and where it is needed most.

There is going to be an unprecedented demand for cargo space, far greater than there was for PPE at the advent of the pandemic. As the Prime Group was able to pivot and perform then, we are confident we can do it again for this next round.

Storage & Material Handling

The prevailing pre-pandemic logic, the old normal if you will, was that consumers tend not to demand goods at the same rate as a manufacturer supplies them. In supplying the entire world with a vaccine, that idea is about to be turned on its head.

This is where the role of cold storage, material handling, and warehousing comes in as well as the ability to better track and monitor the shipments. It is also an area of recent focus by the Prime Group—the rollout of enhanced state-of-the-art inventory tracking and product monitoring technologies.

To maintain the integrity and effectiveness of the cold supply chain, we are adding capacity among our network of temperature-controlled warehouses at key international transit points. We are also coordinating the necessary manpower and services needed on the ground at anticipated staging locations where the vaccines will be delivered to government agencies and world health organizations.

Packaging

Next is the role of packaging. With regard to the care and condition of the vaccine products, resilient packaging will be essential. But more than that, when released for emergency use, we expect this new class of COVID vaccines will come with strict temperature requirements, perhaps ranging between -70 and -80 degrees Celsius, and consistent temperature management.

With expansive knowledge and experience in the transport of temperature-sensitive pharmaceuticals, the Prime Group is trained and ready to employ stringent government-approved procedures and staff at its strategically-positioned network of refrigerated warehouses to ensure product stability throughout the last-mile network.

Information & Control

In meeting the demand for reliable distribution of vaccines and crucial medical supplies, timeliness and accuracy of information is critical. Global supply chain visibility and event notification are key to Prime Group’s ability to meet customer demand and service reliability. Visibility starts with the ability to answer very basic questions: Where is it? When will it arrive? Is the expected date different from the planned date?

These days, we know we cannot simply look at past data to create models on which we can base long-term predictions. Instead, we must rely on short-term predictions. By partnering with leaders in the field of global IT software development, Prime Group has been redefining and digitizing its operations for enhanced efficiency, adaptability, readiness, and performance.

At such a strategically crucial moment, when there is so much at stake, we need fast access to mission-critical insights to meet the needs of our customers. Prime Group is also exploring AI-powered augmented analytics to help us explore and analyze data that will trigger various operational procedures essential to the on-time and safe delivery of refrigerated cargo from origin to destination.

The COVID-19 pandemic has brought about tremendous change in the way that the Prime Group delivers necessary cargo quickly and efficiently around the world. As a result, we are in a better position than ever.

And as we see signs that researchers and pharmaceutical companies are on the verge of having a viable vaccine, we know that their success in winning the battle against this disease depends on an our ability to deliver.

Wherever You Are, Prime Group Is Here for You

As the international turmoil of the pandemic continues, Prime Group remains steadfast in its support of our customers as they respond to the global need for essential commodities and healthcare supplies and equipment.

Nowhere near the end of this storm, and still not knowing what the “New Normal” will bring, for the present we will continue to do what we normally do – provide expert logistics support and services for our customers when they need it, where they need it, and get the job done right.

Our long history of service in the perishables business has prepared us well for this inflection point. We’re nimble, ready, and reliable. After all, when dealing with time- and temperature-sensitive commodities, it is all about precision and preparedness – because at any moment anything can go off track. And it usually does, which is why we’ve learned to always be ready with a plan B, C, and D.

World Service

Deemed an “Essential Business” early on, Prime Group companies were immediately front and center serving government agencies, world health organizations, and other customers integral to the global distribution of personal protection equipment (PPE) and crucial medical material. We’re proud of the part we played then and stand ready to continue to serve in this capacity as COVID-19 persists.

Successful missions to date have included managing numerous charters with PPE from Asia to the U.S. and Latin America. In addition, we continue moving multiple containers of needed material by ocean from Asia to the U.S., where we then transfer it to Latin America by air – always with an eye on cost and efficiency.

We also did 18 charters between Quito and Amsterdam with Emirates SkyCargo using B777-300s PFs (passenger freighters) to support the local growers and the flower industry in general.

And with so many people these days in self-isolation – and in need of better-for-you-snacks to help get them through – we successfully managed a doubling of sales of our Prime Planet Tostones, crafted and exported from Ecuador to retail markets all across the U.S.

New Directions

During this heightened period of activity, we also implemented a new marketing strategy that is effectively getting the word out regarding the wide range of new and existing services available through the Prime Group.

This major effort will allow us to build upon our existing strengths, while also moving us in new directions.

As we consider the ongoing impact of COVID-19, we are monitoring market forces that are shaping the future development of multiple industries and regions across the world. With our global network of offices and expert representation, we are continually finding new opportunities to answer the call for service – and to deliver.

Prime Group is eager to play a crucial role in supporting the major industries that today are facing the biggest logistics challenges – with FMCG (fast moving consumer goods) and healthcare products leading the way. However, we are closely eyeing automotive, energy and utilities, industrial machinery and equipment, and other industries that are expecting new growth in the post-pandemic economy.

Although it may take another 18 months for things to “normalize,” whatever form that may take, the Prime Group will remain vigilant to changing customer needs and to delivering on our commitment to excellence in all we do.

The challenges before us are many. The opportunities are wide open. Wherever you are, we are here for you.

PrimeAir’s handling of oversized cargo is a heavy responsibility

When it comes to handling high-value, oversized cargo there is no margin for error. Especially when it’s a large commercial turbine engine – or an entire helicopter.

As Atlas Air’s general sales and service agent (GSSA) in Bogota, PrimeAir’s expert team on the ground knows well that working with such major payloads is no small task. It is a specialized skill that requires years of experience and knowledge of the critical nature of the cargo.

PrimeAir benefits from being part of Miami-based Prime Group Companies, a global logistics conglomerate with 20 years of experience in working with such heavy and oversized items. Ensuring the safe and reliable handling of aerospace equipment is just one of many services they provide as the GSSA for Atlas Air, but it certainly ranks among the highest in importance.

With a price tag for one single engine exceeding $20 million, and $3 million for a new rotorcraft off the line, it is critical that the operation goes perfectly.

Last month, Atlas Air was contracted to transport a 13-ton General Electric LM6000 engine from Los Angeles to Bogota (BOG), where PrimeAir’s crew would offload it. A gas-turbine derivative of the CF6 engine family that’s been the cornerstone of the widebody aircraft business, this particular version is used for marine propulsion of cruise ships and fast ferries… A big engine with big work ahead.

Upon arrival at BOG, the PrimeAir team used a ramp-side crane to delicately move the 26,000 lb. behemoth to a nearby trucking area where a wheeled flatbed trailer took over, by providing final delivery to the customer’s warehouse.

“Special cargo like this needs definitely gets special attention,” said José Luis Vargas, PrimeAir’s Commercial Manager at BOG. In fact, both the engine and the helicopter that was delivered in a separate operation were designated Dangerous Goods (DG). This meant that expert handlers were required at each of the points of origin to carefully inspect the outbound shipments to ensure their acceptance and transport on Atlas Air aircraft.

Point of origin of the helicopter was YQB, the Canadian airport serving Québec City – not far from where Bell manufactured this Bell 407 GXi rotorcraft destined for Colombia.

With a chargeable weight of approximately 10 tons, the seven-seat four-blade helicopter was disassembled for transport and shipped BOG where it was accepted ramp-side by PrimeAir. Once off the Atlas Air freighter, the payload was transported using a normal dolly to a trucking area for the continuation of its journey to the customer.

“Our customers know we’re the go-to experts for big logistics challenges like these. That’s because we’ve been doing specialized heavy-cargo work for decades – and not just for the aerospace industry. We also manage logistics for the transport of oil-industry equipment, construction equipment, and automotive parts and equipment.”

One of the premier carriers in PrimeAir’s portfolio, Atlas Air is not only one of the most important and reliable cargo airlines in the world, it is the company’s longest lasting customer. PrimeAir also offers sales and marketing, cargo services, operations, handling, and accounting.

While PrimeAir has been Atlas Air’s designated agent in BOG for three and a half years, the relationship between the two companies began 20 years ago, in support of Atlas Air’s freighter operations between Quito and Miami, which continues today.

For information, visit www.primeair.aero.

Emirates SkyCargo is flying high again in Quito offering scheduled freighter service worldwide

After a slowdown in service due to the COVID-19 pandemic, Emirates SkyCargo is once again on course at Quito’s Mariscal Sucre International Airport, with three scheduled weekly frequencies to Amsterdam and Dubai – and plans to add one more.

According to José Luis Suárez, PrimeAir’s South America Regional Sales Director based in Quito (UIO), this come back is welcome news for local shippers, freight forwarders, and his other customers in the region.

Before the pandemic hit, PrimeAir was supporting the operation of four regular flights from UIO to Amsterdam (AMS) and Dubai (DXB), Emirates’ main hub with connections across the entire Emirates SkyCargo network.

As its general sales and service agent (GSSA) in Ecuador, PrimeAir and Emirates SkyCargo (EK) have been working closely together since EK first entered the market in 2013. PrimeAir provides in-country sales, marketing, and accounting for Emirates SkyCargo, in addition to specialized airport services such as warehouse supervision and ULD control.

PANDEMIC RESPONSE

But, according to Suárez, as the coronavirus crisis grew, so did demand for service to transport medical equipment and supplies. In March and April, regularly scheduled service in multiple markets was interrupted – and not just for Emirates SkyCargo. Nearly all cargo carriers worldwide were re-allocating their capacity – and humanitarian commitment – to countries hardest hit by the virus.

Flash forward to August, and only now are service patterns getting back to normal, which Suárez says is very good news for shippers of non-medical material – especially among Ecuador’s vast floriculture industry.

“Even as the impact of the virus was hitting markets hard, there was still a demand for fresh-cut flowers, and product was available. But there were only limited options available to move it.”

UNIQUE SOLUTIONS

To help meet the capacity challenge at UIO, PrimeAir stepped up with unique solutions to support its customers throughout Ecuador – first by successfully arranging interline shipments with AtlasAir to AMS through April.

As available capacity started to come back on line, PrimeAir received its first offering of Emirates SkyCargo service at UIO with Boeing 777ER passenger aircraft, also called PFs (Passenger Freighters). Interline and PF service continued weekly until early June when pure B-777F freighters were reintroduced and added to this mix of service on SkyCargo’s standard routes.

Presently, three freighters flights (B777F) operate weekly, departing UIO on Tuesdays, Thursdays, and Sundays with direct flight to AMS.

Looking forward to returning to pre-pandemic levels of service, Suárez is hopeful that by mid-August a fourth frequency departing Fridays will be added.

“It has been a time of ups and downs, but I know that our clients are grateful for the unconditional support of both Emirates SkyCargo and PrimeAir in the Ecuadorian market,” he added. 

“We understand that the investment in bringing empty flights to UIO was high, but the effort was not in vain because our goal is to preserve the long-term relationship with our customers.” PrimeAir also has served as the designated GSSA for Emirates SkyCargo in Colombia, since Summer 2018.

ABOUT EMIRATES

Emirates SkyCargo, the freight division of Emirates, is the largest international airline cargo operator in the world. With an unrivalled route network, the carrier connects cargo customers to 155 cities across six continents and operates in many of the world’s fastest developing markets.

Besides supporting the floriculture sector, Emirates SkyCargo exports other perishables such as mangoes and baby bananas from Ecuador to markets such as Germany, the Netherlands, Hong Kong, and Singapore.

Emirates SkyCargo’s modern fleet of extended-range widebody freighters have controlled temperature zones set up inside the aircraft ensuring that perishable shipments travel at the right temperature.

For more on Emirates SkyCargo, visit https://www.skycargo.com/network/air/

ABOUT PRIMEAIR

PrimeAir benefits from being part of Miami-based Prime Group, a network of coordinated logistics specialists with offices and representatives worldwide.

For information, call 305-592-2044, email info@primeair.aero, or visit www.primeair.aero

 

The New Normal Cost of Trade Show Connections

In my 20-plus years in global logistics, I’ve come to learn that success in business is all about human connection. In fact, the Prime Group of Companies has pinned its entire approach to business on this core principal.

 

Consistent, timely, and direct interpersonal communication – it’s how we understand customer needs, and expertly match our services to satisfy those needs.

Every day, across our entire system, we use a broad spectrum of communications options to network and make connections that will attract new business, ensure the best in customer satisfaction, and maintain long-lasting relationships with clients.

But in recent months, one of the most impactful of those efforts has ceased to exist.

The Fallout

The COVID-19 pandemic has imposed sudden changes on our industry, to say the least. Most notably, in the form of an immediate interruption of the global trade-show circuit, a necessary step to ensure public safety and to help stop the spread of the virus.

But the fallout has been the loss of dozens of crucial once-yearly meetings we would be now be conducting with so many of our key customers, prospects, and peers – all under one roof.

Events like the Produce Marketing Association Fresh Summit and Bogota’s Proflora that attract top players in the fresh-food and floral industries. And huge exhibitions like Air Cargo Europe with 65,000 logistics professionals in Munich last year, where we made great strides in moving into untapped markets across Europe and beyond.

With attendance numbers like that, it’s no wonder mass gatherings are totally off the table for the remainder of 2020. Can’t argue with that!

The Show Must Go On

While no one can see into the future with certainty, when these major business conventions and exhibitions make a come back – and they most certainly will – they’ll need to be changed, forever.

Face it, we are social animals, and no advancements in video or telecommunications technology can ever match the effectiveness of direct human connection, and the business it generates.

Of course, there will have to be an entire revamping of the trade-show industry’s delivery of mass meetings. It is imperative that they make these gatherings safe and responsible from a public-health standpoint, so when the time is right, we will be able to immediately and confidently step back into the most impactful means of  human connection.

Necessary Enhancements

Beyond the introduction of lots of sanitizer dispensers on convention floors, major changes at trade-show venues will need to include wellness checkpoints, increased ventilation filtering capacity, greatly expanded presentation spaces and controlled traffic-flow lanes to ensure social distancing – and perhaps even extending the length of shows by an extra day or two, and/or limiting daily attendance.

Such measures will no doubt be pricey. Significantly higher participation fees will need to be imposed to offset the high cost of supplying enhanced safety and security measures. And at first, there will likely be fewer participants than we’re used to. But this will be the new normal price of doing business in the post-coronavirus period.

Communication is what brings people together in our business and paves the way for future success. That will never change – just the means by which we achieve it.

I look forward to connecting with you soon. Until then, please stay well.

Stay informed, think global, act local

Every day, PrimeAir keeps close track of the trends and rapid changes now facing the air logistics services industry. This allows us to analyze, anticipate, and mobilize on behalf of our customers – and to ensure they get the best possible service.

One way we stay on top of our game is by constantly monitoring what’s being reported by the biggest and most reliable sources for trade news worldwide.

So here’s the inside scoop on how you, too, can get fast access to some of the same breaking news and info we rely on – it’s right here on the PrimeAir website

So join us as we kick-start your morning and help prep you for the rest of your workday by visiting our scrolling news ticker. Stick with us and stay in the know.

About PrimeAir

PrimeAir is a Miami-based global service that combines extensive experience with local knowledge to ensure the best in cargo services, operations, handling, and accounting easy and reliable for airlines working across the globe.

Since 2001, PrimeAir has been providing the Generals Sales & Service Agent (GSSA) services to the biggest players in the air cargo industry – like Atlas Air and Emirates SkyCargo, just to name a few.

PrimeAir also benefits from being part of the Prime Group, a network of coordinated cargo and logistics specialists with offices and representatives worldwide.

For information about the entire family of Prime Group companies, visit www.primegroup.aero.