Emirates SkyCargo is flying high again in Quito offering scheduled freighter service worldwide

After a slowdown in service due to the COVID-19 pandemic, Emirates SkyCargo is once again on course at Quito’s Mariscal Sucre International Airport, with three scheduled weekly frequencies to Amsterdam and Dubai – and plans to add one more.

According to José Luis Suárez, PrimeAir’s South America Regional Sales Director based in Quito (UIO), this come back is welcome news for local shippers, freight forwarders, and his other customers in the region.

Before the pandemic hit, PrimeAir was supporting the operation of four regular flights from UIO to Amsterdam (AMS) and Dubai (DXB), Emirates’ main hub with connections across the entire Emirates SkyCargo network.

As its general sales and service agent (GSSA) in Ecuador, PrimeAir and Emirates SkyCargo (EK) have been working closely together since EK first entered the market in 2013. PrimeAir provides in-country sales, marketing, and accounting for Emirates SkyCargo, in addition to specialized airport services such as warehouse supervision and ULD control.

PANDEMIC RESPONSE

But, according to Suárez, as the coronavirus crisis grew, so did demand for service to transport medical equipment and supplies. In March and April, regularly scheduled service in multiple markets was interrupted – and not just for Emirates SkyCargo. Nearly all cargo carriers worldwide were re-allocating their capacity – and humanitarian commitment – to countries hardest hit by the virus.

Flash forward to August, and only now are service patterns getting back to normal, which Suárez says is very good news for shippers of non-medical material – especially among Ecuador’s vast floriculture industry.

“Even as the impact of the virus was hitting markets hard, there was still a demand for fresh-cut flowers, and product was available. But there were only limited options available to move it.”

UNIQUE SOLUTIONS

To help meet the capacity challenge at UIO, PrimeAir stepped up with unique solutions to support its customers throughout Ecuador – first by successfully arranging interline shipments with AtlasAir to AMS through April.

As available capacity started to come back on line, PrimeAir received its first offering of Emirates SkyCargo service at UIO with Boeing 777ER passenger aircraft, also called PFs (Passenger Freighters). Interline and PF service continued weekly until early June when pure B-777F freighters were reintroduced and added to this mix of service on SkyCargo’s standard routes.

Presently, three freighters flights (B777F) operate weekly, departing UIO on Tuesdays, Thursdays, and Sundays with direct flight to AMS.

Looking forward to returning to pre-pandemic levels of service, Suárez is hopeful that by mid-August a fourth frequency departing Fridays will be added.

“It has been a time of ups and downs, but I know that our clients are grateful for the unconditional support of both Emirates SkyCargo and PrimeAir in the Ecuadorian market,” he added. 

“We understand that the investment in bringing empty flights to UIO was high, but the effort was not in vain because our goal is to preserve the long-term relationship with our customers.” PrimeAir also has served as the designated GSSA for Emirates SkyCargo in Colombia, since Summer 2018.

ABOUT EMIRATES

Emirates SkyCargo, the freight division of Emirates, is the largest international airline cargo operator in the world. With an unrivalled route network, the carrier connects cargo customers to 155 cities across six continents and operates in many of the world’s fastest developing markets.

Besides supporting the floriculture sector, Emirates SkyCargo exports other perishables such as mangoes and baby bananas from Ecuador to markets such as Germany, the Netherlands, Hong Kong, and Singapore.

Emirates SkyCargo’s modern fleet of extended-range widebody freighters have controlled temperature zones set up inside the aircraft ensuring that perishable shipments travel at the right temperature.

For more on Emirates SkyCargo, visit https://www.skycargo.com/network/air/

ABOUT PRIMEAIR

PrimeAir benefits from being part of Miami-based Prime Group, a network of coordinated logistics specialists with offices and representatives worldwide.

For information, call 305-592-2044, email info@primeair.aero, or visit www.primeair.aero

 

The New Normal Cost of Trade Show Connections

In my 20-plus years in global logistics, I’ve come to learn that success in business is all about human connection. In fact, the Prime Group of Companies has pinned its entire approach to business on this core principal.

 

Consistent, timely, and direct interpersonal communication – it’s how we understand customer needs, and expertly match our services to satisfy those needs.

Every day, across our entire system, we use a broad spectrum of communications options to network and make connections that will attract new business, ensure the best in customer satisfaction, and maintain long-lasting relationships with clients.

But in recent months, one of the most impactful of those efforts has ceased to exist.

The Fallout

The COVID-19 pandemic has imposed sudden changes on our industry, to say the least. Most notably, in the form of an immediate interruption of the global trade-show circuit, a necessary step to ensure public safety and to help stop the spread of the virus.

But the fallout has been the loss of dozens of crucial once-yearly meetings we would be now be conducting with so many of our key customers, prospects, and peers – all under one roof.

Events like the Produce Marketing Association Fresh Summit and Bogota’s Proflora that attract top players in the fresh-food and floral industries. And huge exhibitions like Air Cargo Europe with 65,000 logistics professionals in Munich last year, where we made great strides in moving into untapped markets across Europe and beyond.

With attendance numbers like that, it’s no wonder mass gatherings are totally off the table for the remainder of 2020. Can’t argue with that!

The Show Must Go On

While no one can see into the future with certainty, when these major business conventions and exhibitions make a come back – and they most certainly will – they’ll need to be changed, forever.

Face it, we are social animals, and no advancements in video or telecommunications technology can ever match the effectiveness of direct human connection, and the business it generates.

Of course, there will have to be an entire revamping of the trade-show industry’s delivery of mass meetings. It is imperative that they make these gatherings safe and responsible from a public-health standpoint, so when the time is right, we will be able to immediately and confidently step back into the most impactful means of  human connection.

Necessary Enhancements

Beyond the introduction of lots of sanitizer dispensers on convention floors, major changes at trade-show venues will need to include wellness checkpoints, increased ventilation filtering capacity, greatly expanded presentation spaces and controlled traffic-flow lanes to ensure social distancing – and perhaps even extending the length of shows by an extra day or two, and/or limiting daily attendance.

Such measures will no doubt be pricey. Significantly higher participation fees will need to be imposed to offset the high cost of supplying enhanced safety and security measures. And at first, there will likely be fewer participants than we’re used to. But this will be the new normal price of doing business in the post-coronavirus period.

Communication is what brings people together in our business and paves the way for future success. That will never change – just the means by which we achieve it.

I look forward to connecting with you soon. Until then, please stay well.

HQ Move Signifies New Place on Global Stage

When the Prime Group moved to its new headquarters complex in 2019, we said goodbye to our former place in the landscape of shipping companies just west of MIA – to land a much more promising position on the map.

In making the move, we made a significant investment in what we want to convey about the vision, business strategy, values, customer service, and the environment where the Prime Group of companies operate.

Granted, our new home office and expanded warehouse component in Doral, Fla., is still within proximity to Miami International Airport – which is of key importance to the historic core of our operation as a worldwide air cargo logistics firm.

But as the Prime Group becomes more widely recognized as a sophisticated global player with diverse services and products, we needed a corporate base of operations that signals we are right-placed for continued growth and expansion of our worldwide brand.

Simply stated, we want our headquarters to represent what the company is going to achieve.

A Big Move

Choosing a new location is an extremely important decision for any business. The workspace needs to capture the essence of your brand personality and identity – the emotional connections that customers have with your business and how its competitors perceive you.

In the global logistics business, with customers scattered across the world, the reality is, the vast majority of our clients may never step foot in our Doral offices.

But for those who do, we want to present them with a space that not only represents us well, but affirms they made the right decision in working with the Prime Group. How they are greeted, what technology they see us using, and where we are located, are all strong indicators of what our business stands for and how successful it is.

Internally, the new office environment communicates to our employees the way we want our business to operate. By choosing this workplace, we have created comfortable and collaborative environment where productivity is key.


None of which is to suggest this shift was easy – it wasn’t. At times, the lengthy process of moving and settling in threatened to disrupt daily operations. Nonetheless, staff remained patient and focused on the task at hand – like the professionals they are. For that I am grateful and thank each and every one of them.

We took the time to do it the right way – after all, that’s what we. So please come by for a visit soon, to see what we mean when we say, “the difference is in the details.”

The Inside Story on Staying Inside

“How are you doing?”

Remember when we used this line as a simple pleasantry to get a conversation started – never really expecting a response. Well, we still say it these days, but we genuinely mean it!

It’s a small but telling example of how so many things have changed in the age of the coronavirus.

One of the biggest changes is not so much how we are conducting business, but where. Right now I am writing these words at my dining room table. Earlier, I “clocked in” at my home office down the hall. And perhaps later on, I’ll pick up and move over to the kitchen island to check my email.

Working from home is not a new concept, but working from home everyday is. And although we were forced to do so to remain safe – and operational – I am not so disappointed to be realizing the everyday benefits of being here.

Number one is commute time. I used to spend hours a week traversing the highways of Miami back and forth, home to work, and out to lunch and back. Now I am at “the office” each morning in 10 seconds flat. And lunch is, well, right over there on the kitchen counter – a few seconds away by foot!

Notice I didn’t say, a few seconds away barefoot. Because while some folks might be doing that, I do wear socks, and a business shirt and slacks so I’m always ready for the next Zoom call. Which brings me to my dry cleaning bill, or rather I should say the lack thereof – and my non-existent gas and mileage expenses, as well …

At-home working brings a whole host of noteworthy cost benefits, some bigger than others, of course. Seriously though, with all this newfound time and built-in efficiencies achieved while working remotely, I’ve been able to check off a lot of the administrative items I’ve wanted to get to over years.

With none of the tedious office distractions to get in the way, I am also taking a serious look at some smart new back-office initiatives that could allow the overall Prime Group team to deliver more value to our customers over the long-term.

I am also busy brushing the dust off several to-do lists outlining possible new marketing initiatives and business growth. In the past, for instance, we only dabbled with the idea of promoting our air-cargo charter abilities. Now, rather than being solely focused on the day-to-day, I am leading the charge at accelerating expansion into this market. And it’s already paying off in the form of an all-new series of high-visibility messaging via social media and other targeted-marketing platforms.

Then there’s our sudden increased reliance on Teams, Zoom, Skype, and the like. Few examples of how COVID-19 has forced us to change the fundamental ways we work is the widespread use of video conferencing. Since instituting a company-wide ban on business travel in early March, meetings via video has become the ultimate solution to connect with our remote workers and customers. Sure it takes away many of the benefits of direct contact with sales prospects and customers – but we’ll live with that!

Have I got more time to think these things through and envision new ideas? Absolutely. Am I am appreciative of the opportunity to sharpen my focus on the health and future success of our business. Yes.

But at the same time, please know that I am also deeply concerned with the health and well being of our customers, employees, their families and friends during this time of turmoil.

So when anyone with the Prime Group asks “How are you doing,” we’re not just happy to hear your voice, we truly want to know.

We’re here, we care, and we wish you good health.

Home sweet home – with a bag of Tostones!

If you’re stuck at home right now with a bag of Tostones, you’re not alone.

As the nation struggles due to the spread of the Coronavirus, many companies, including Prime Fresh Products, have dispatched staff to work remotely at home.

While this may present whole new set of “workplace” challenges, the employees here are as committed as ever to being responsive to customers, especially to retailers of Prime Planet Tostones. Because they’re really taking off these days.

It appears homebound consumers are looking for a healthier chip while working or watching the kids all day – and they are finding Tostones irresistible.

With orders for all four varieties on the rise, one might say we are doing our part to help people snack their way through this crisis.

“We have seen an increase of more than 40 percent in orders for April,” says Marie Gonzalez who heads up business development for Prime Fresh Products and the Prime Planet brand.

“This may be due in part to a big spring promotion, and the introduction of our Tostones in Puerto Rico and Orlando, but it is also clear that this COVID-19 situation has nudged end costumers who desire a really good healthy snack.”

Historically, during emergency situations such as hurricanes and major snowstorms, there is a precipitous increase in demand for cookies, basic chips, and other salty snacks due the families remaining at home.

But because consumers are being more health conscious these days, they are looking for alternative, better-for-you snacks. Add to that the fact that Americans are increasingly more multicultural, so they also are open to trying new products.

“Clearly the big selling point is its appeal as an all-natural product,” Gonzalez added. “Not to mention the overall quality and flavor of our crunchier chips when compared among competitors.”

She says the other standout is the wide range of flavors available, with the sweet chili variety being the latest to be introduced. This delicious chip serves to complement the existing lineup of popular flavors that includes Habanero, Lime, and the Original chip.

One last point is that at a time when many people are staying at home and self-isolating, they are looking for products that not only taste great, but also have a long shelf life.

About Prime Fresh Products
Founded in 2016 PFP finds the finest food products from around the world and then import, distributes, and transports them on to the shelf in the U.S. Prime Planet is a brand of PFP that that focuses on the production of ready to eat green plantain chips, called Tostones, for the retail and wholesale industry.

PFP is a division of Prime Group Holdings, located at 1301 NW 84th Ave. Suite 127, Miami, FL 33126 USA. For information, visit www.primefreshproducts.com or contact Marie Gonzalez at 305-592-2044 or via email at bdm@primefreshproducts.com.

Stop Being Afraid of What Could Go Wrong And Think of What Could Go Right

Right before our eyes, the outbreak of the coronavirus COVID-19 is changing the world as we know it – and along with it, the cargo and logistics industry.

As the coronavirus continues to be profoundly disruptive to the global supply chain, few companies have been able to escape its devastating impact, and many may not survive.

Prime Group will not be among them.

On Course
Long before anyone had ever heard of COVID-19, Prime Group had already charted a course of successful diversification. So although our core business of shipping fresh cut flowers is taking a big hit right now, we’ve been able to trim our sails and swiftly move into supporting the logistics needs of myriad other specialized industries.

And right on time.

As long-time experts in handling perishables, fortunately we’ve been able to stay busy helping to meet the worldwide demand for fresh fruit, vegetables, and fish. After all, people still need access to food supply.

And not to make light, they also have to snack while at home all day self-isolating. So our product line of Tostones is coming in quite handy for that.

But more than anything, because of our agility as a company and our well established ability in handling highly specialized pharmaceuticals and other commodities related to the medical field, this is where we are now putting great emphasis.

Doing Our Part
I know I speak for the entire Prime Group team, when I say we are very proud to be able to play this important role in helping countries across the world get access to the essential goods they need right now.

This pandemic doesn’t look quite like anything we’ve seen in our lifetime. Trying to plan or make predictions in a time of such uncertainty is really hard.

But what I do know is, as the COVID-19 situation continues to evolve, the people of Prime Group will continue to be there for you, our customers.

Protecting Our Team
In order to maintain the highest levels of service while protecting the health of our team, many of our employees are currently working remotely. A small staff remains in the office, where there is restricted access for all non-essential employees and visitors. Also, as our warehouses are still receiving and dispatching as normal, rest assured, we are in accordance with local health mandates and advisories.

The dedication exhibited by our team, many of whom are also facing immense personal challenges at this difficult time, has been truly remarkable.

I am confident will we make it through this trying time and come out on the other side stronger, healthier, and more resilient than ever.

I believe it was Tony Robbins who once said, “Stop being afraid of what could go wrong, and think of what could go right.” So, please stay calm, think positively, and be healthy my friends.

~ Roger Paredes – CEO

The Secret to Handling Uncertainty is to Focus on Progress

As a businessman, a father, and a member of the world community, I’m very concerned, as most of us are. I’ve been closely monitoring news of the progression of coronavirus around the globe – and its impact on the markets and the logistics industry, in particular.

Yet all I can be sure of these days is that there are very few things we can be sure of.

In fact, as I share these words, news just popped up that the global death toll has now passed 3,000, with South Korea and China leading the way in confirmed infections.

Apparently they are calling this thing a “novel” coronavirus, because it’s an all-new strain that has not been previously identified in humans. They know for sure it causes a highly infectious respiratory disease called COVID-19. But beyond that, they are unsure how and when it will be brought under control. Meanwhile, we wash our hands, cover our coughs, and limit exposure to crowded areas.

And we stay tuned. That’s what I have been doing, gathering all the information I can from trusted sources of information, such as the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization. I encourage you to so the same.

Impact on Logistics
With regard to the health of the logistics industry, we should likewise keep a close eye on what is happening as the world’s second largest economy, in China, continues to spook global markets and dent growth in all sectors of the worldwide economy.

To say the potential impact of coronavirus on the logistics industry is a fluid situation is an understatement, because, as we all know, we are more interconnected today than ever. Asian markets are closely tied to European markets and to North America and South America.

For those who remember SARS in 2003, this situation is far more complex because back then, the economy worldwide was much more siloed. Today it is all interdependent.

Thus far, however, the impact of this epidemic on Prime Group operations has been minimal – but it’s not clear how much worse this outbreak will yet become and how long it will last. Some experts are now saying perhaps through the summer.

Global Impact
I just read a late February study by the American Chamber of Commerce stating that three-quarters of international businesses around the world expect the COVID-19 outbreak to impact 2020 revenue.

The study further states that the outbreak has affected operations “to a great extent” for 43 percent of logistics companies they surveyed in the Asia-Pacific region, with 57 percent of logistics companies saying operations were “somewhat” impacted. In terms of revenues, the report also indicated that the 86 percent of logistics companies are expecting revenue to be down between 1 and 10 percent.

What’s even more disconcerting is that the fear of what could happen is driving the markets. Yes, few things these days are for sure. But there is certainly always hope.

Let’s Focus on Progress
I think it was author and life coach Tony Robbins who once said, “The secret to handling uncertainty is to focus on progress.”

So as I get back to work this morning, I do know one thing: We are in this together. We will get past this together. If we all stay focused on progress, soon it will be business-as-usual again, I’m sure.

PrimeAir is ready to ‘Go Eastern’

Big news in the airline industry is the resurgence of Eastern Airlines – and it’s big news for the Prime Group, too.

Dedicated to honoring the tradition of Eastern Airlines, the management team overseeing the comeback of this legendary brand has been busy planning for a long time. And now it’s gears up, as they just launched scheduled service between New York and Guayaquil, Ecuador.

During its heyday, Eastern Airlines was one of the original ”big four” domestic U.S. carriers, before folding in 1991. But in January 2002, it returned (again) to the skies, beginning with a route to Aeropuerto Internacional José Joaquín De Olmedo (GYE) out of New York’s JFK. It is also set to serve Georgetown, Guyana; and Jinan, China, flying extended-range Boeing 767s.

On their website, they state they are committed to getting it right this time, because their attention to detail “is focused on the tiniest mechanical check and even the cobalt blue stitching on Seat 17B.”

Eastern Checks In
Perhaps then it’s no coincidence that, when it came to attaining full-service cargo support on the ground in Guayaquil, the new Eastern checked in first with PrimeAir, Ecuador’s most established GSSA (General Sales & Service Agent).

“This is very good news for us,” says Prime Group CEO Roger Paredes. “With our significant presence in New York, this will provide even greater capacity into JFK, allowing us to further expand our business in New York, as well.”

The GSSA agreement with Eastern Airlines was signed in late January in time to begin cargo service on Feb. 1. PrimeAir is one of four Prime Group companies that include Prime Logistics, Prime Fresh Handling, and Prime Fresh Products – all of which operate throughout the U.S., Ecuador, Colombia and Europe.

PrimeAir is looking forward to filling the widebody bellies of Eastern’s once-weekly passenger flights with such specialized cargo as fish from coast of Ecuador, tropical fruits, and of course flowers from Quito and Cuenca.

And with Eastern’s strategy of continuing to open up flights to other underserved markets, it would appear the sky’s the limit for potential new growth – for both companies.

For nearly 20 years, PrimeAir has been providing the GSSA services in Latin America for some of the biggest players in air cargo – such as Atlas Air and Emirates SkyCargo, just to name a few. In fact, Ecuador is PrimeAir’s historic base of operations, where it all started in 2001.

What We Do Best
Closely supervising the action on the ground in Ecuador, PrimeAir’s team there has decades of experience handling perishables that make up a significant portion of the market. They benefit from being part of the Prime Group, a network of coordinated cargo and freight specialists with offices and representatives worldwide, in making cargo services, operations, handling, and accounting easy and reliable for airlines working across the globe.

Today’s Eastern Airlines is an entirely different company than the Eastern Air Lines of old. It is born out of a charter company called Dynamic Airways based outside of Philadelphia, in Wayne, Pa.

The carrier currently has eight aircraft, all of which are various models of the Boeing 767. The new livery is a unique design inspired by the local colors and geography of the destinations they will serve.

With a new slogan of “Go Eastern,” PrimeAir is ready to go along for the ride!

Prime Group’s Long Affair With Valentine’s Day

If you’re involved in any sector of the fresh-cut flower business and you’re reading this right now – get back to work!

Although we’re just moving out of the peak Valentine’s Day period, January 25 through February 7, there’s still a lot of work to be done. With International Women’s Day around the corner, the clock is ticking and there’s little time to rest.

But all kidding aside, I’m glad you’re here, because it gives me an opportunity to say thanks to all of our freight forwarders with whom we get to work so closely this time of year, and to our shippers and air carriers who so depend on us.

I’m also grateful for the passion for perfection exhibited by our team of dedicated hard-working employees who continue to do what they do best – especially over the past few weeks.

The monstrously high volumes we are presently handling is nearly unimaginable for the typical consumer. But we’re used to it. We’ve been working with perishables for so long, it’s become second nature to expect nothing less – and to provide nothing short of perfection.

So hats off to the dedicated folks in our two divisions that play such an integral role in preparing, shipping, and delivering such delicate and highly time-sensitive product as fresh-cut flowers – PrimeAir and Prime Fresh Handling. Our customers depend on you and you deliver every day.

This is also the time of year that my business partner Omar Zambrano and I pay homage to the company’s core business of providing top-line logistics support for the flower industry. Since day one, shipping roses and other fresh-cut flowers from South America to the U.S., and now Europe and beyond, has been our main focus.

In fact, flowers are the very reason Prime Group exists today – and continues to succeed. They are the seed that started it all, and that are allowing the company to thrive and strategically expand into other profitable business and product lines.

It’s a busy time. It’s an exciting time. And there’s always time to say thank you.

So thanks! And Happy Valentine’s Day!

Out With The Old and In With The New

As we join together to celebrate the New Year and the launch of a new decade, allow me to wish you all the best in 2020, and thank you for helping to make 2019 a banner year for the companies of Prime Group Holdings.

Few holidays are celebrated the world over like New Years Day. It’s that one universal moment of bliss and hope where people all across the globe vow to toss aside the old and welcome the new.

It’s also a time when revelers partake in all sorts of traditions, like bolting down a dozen grapes right before midnight, symbolizing great promise in the 12 months ahead.

But mostly it’s about partying, dancing, drinking, and eating, which is also the case in my hometown of Quito. But there’s one big difference, something that no one else in the world does.

For as long as I remember, an essential part of our New Years holiday included celebrating with “Año Viejos effigies. Translated as “Old Years,” it consists of making and displaying artistic paper-Mache dolls – and then setting them on fire at the stroke of midnight!

These Año Viejo dolls typically represent all kinds of figures associated with the past year. Especially popular are cartoon characters, celebrated sports figures, and ridiculed politicians.

Growing up, everyone I knew did this. And it obviously isn’t just about burning brightly colored dolls. It remains a tradition because it signifies the human desire to continually improve, shed past behaviors and actions, and make way for new possibilities. It is essentially our way of joining the world in saying, “Out with the old and in with the new.”

And not to say old is bad. Because looking back and remembering is an important exercise that gives us space to reflect on all the good things that have brought us to this point. And from this point we get to grow, improve, and advance.

That’s precisely what we’re doing at Prime Group. As a company, we are at a point where smart growth and planning is bringing us great success. But I believe we can do even better – and that’s exactly what we plan to do in the year ahead.

Our overarching goal last year was to clear the way for what’s to come, by focusing on re-assessment and planning. Because as you start growing, it is imperative that you get better organized.

How we went about that was by initiating innovative business processes and technologies throughout 2019 to make way for greater efficiencies and new growth in 2020.

One example of this is the anticipated integration of a new system of software across our entire international network, provided through Microsoft Dynamics 365.

It had become nearly impossible – and totally inefficient – to manage with four different accounting systems. We were using one set of business-tracking and accounting software in Ecuador, a totally different set in New York, and another in Miami and in Amsterdam.

So for 2020, we are engaging in a companywide migration to Microsoft Dynamics 365, an all-in-one business management solution that will help us to connect financials, sales, service, and operations to streamline business processes, improve customer interactions, and make better decisions across all Prime Group divisions.

It’s powerful tool that will allow us to better manage our financials, accelerate financial close and reporting, and improve forecast accuracy.

And in the case of our product-focused divisions, it also promises to automate and secure our supply chain by optimizing inventory levels, reducing lost sales and shortages, and maximizing profitability.

Another goal – one that we actually roll out every year – is to continue growing the commercial side of our operation. We will focus on expanding our client base in all divisions: For PrimeAir, add more airlines and new territories; for Prime Logistics (formerly Prime Air & Ocean Cargo ), more importers and new suppliers; for Prime Fresh Products, more supermarket chains and new distributors; and for Prime Fresh Handling, more fish, more produce, and pursue all new lines.

Simply stated, our New Year’s resolution is “new, new, and more new” through constant innovation and adaptation. We will continue building upon our successes, and creating new possibilities and customers in all-new service areas – while maintaining our highest levels of service.

So again, from our Prime Group family to yours, we wish you a happy, healthy, and prosperous New Year.

~ Roger Paredes – CEO