Prime Group’s Long Affair With Valentine’s Day

If you’re involved in any sector of the fresh-cut flower business and you’re reading this right now – get back to work!

Although we’re just moving out of the peak Valentine’s Day period, January 25 through February 7, there’s still a lot of work to be done. With International Women’s Day around the corner, the clock is ticking and there’s little time to rest.

But all kidding aside, I’m glad you’re here, because it gives me an opportunity to say thanks to all of our freight forwarders with whom we get to work so closely this time of year, and to our shippers and air carriers who so depend on us.

I’m also grateful for the passion for perfection exhibited by our team of dedicated hard-working employees who continue to do what they do best – especially over the past few weeks.

The monstrously high volumes we are presently handling is nearly unimaginable for the typical consumer. But we’re used to it. We’ve been working with perishables for so long, it’s become second nature to expect nothing less – and to provide nothing short of perfection.

So hats off to the dedicated folks in our two divisions that play such an integral role in preparing, shipping, and delivering such delicate and highly time-sensitive product as fresh-cut flowers – PrimeAir and Prime Fresh Handling. Our customers depend on you and you deliver every day.

This is also the time of year that my business partner Omar Zambrano and I pay homage to the company’s core business of providing top-line logistics support for the flower industry. Since day one, shipping roses and other fresh-cut flowers from South America to the U.S., and now Europe and beyond, has been our main focus.

In fact, flowers are the very reason Prime Group exists today – and continues to succeed. They are the seed that started it all, and that are allowing the company to thrive and strategically expand into other profitable business and product lines.

It’s a busy time. It’s an exciting time. And there’s always time to say thank you.

So thanks! And Happy Valentine’s Day!

A Prime Approach to Teamwork

Prime Group’s enchantment with flowers continues this month. As our intense focus on Valentine’s Day shifts to meeting the high demand for flowers for International Women’s Day, we stand ready!

Last time, I talked about how the transport of delicate roses from South America – the core of our business since 2001 – has helped to create a hard work ethic among the Prime Group team, one that is unmatched in the industry.

After all, if you can achieve great success in handling precious, time-sensitive flowers year after year, you can pretty much handle anything.

So when I say we have a long enchantment with flowers, I mean our entire team does – from our world headquarters staff in Doral, to our traffic agents in Bogota, to our ramp workers in Quito.

 

Back in the Day

It was on the ramp at Mariscal Sucre International Airport where I saw my first box of fresh-cut flowers, Ecuadorian roses, in fact. That was way back when I got my start in this business, as part of the ground-support crew working flights for Challenge Air Cargo. So I guess you could say, from the very beginning, I was pricked by the rose trade.

It was supposed to be a quick summer job, working as a warehouse guy, building pallets and loading trucks. I had never seen the airport from the air cargo side, let alone right out there next to a plane. It was so exciting. But all the while I’m thinking, “wow, I’m actually doing this!”

Now, all these years later, flowers and aircraft are still such a huge part of my life – a summer job that became a life-long career…

So, today, when I talk with my front-line employees, I get a sense that some of them don’t believe their CEO actually got his start in the industry doing exactly what they are doing.

But it’s all good. Because knowing exactly what it’s like to be in their shoes this busy time of year, working back-to-back flights, week after week, allows us to strike an immediate chord of camaraderie.

In fact, it’s a real sight to see when employees suddenly realize I am not just a corporate “suit,” but a seasoned “jumpsuit, too.”

What I also get to see and understand, first-hand, is that our team has amassed an amazing base of knowledge and expertise over time, to the point where they can expertly avert all kinds of issues on their own – very often before a problem even arises.

What this is about is good old solid teamwork. And it makes me proud to be part of this team.

At Prime Group, we’ve had a long affair with flowers, logistics support, and great customer service. I’m glad we’re working together – for you!

Wishing a wonderful and happy Women’s Day.