PrimeAir is ready to ‘Go Eastern’

Big news in the airline industry is the resurgence of Eastern Airlines – and it’s big news for the Prime Group, too.

Dedicated to honoring the tradition of Eastern Airlines, the management team overseeing the comeback of this legendary brand has been busy planning for a long time. And now it’s gears up, as they just launched scheduled service between New York and Guayaquil, Ecuador.

During its heyday, Eastern Airlines was one of the original ”big four” domestic U.S. carriers, before folding in 1991. But in January 2002, it returned (again) to the skies, beginning with a route to Aeropuerto Internacional José Joaquín De Olmedo (GYE) out of New York’s JFK. It is also set to serve Georgetown, Guyana; and Jinan, China, flying extended-range Boeing 767s.

On their website, they state they are committed to getting it right this time, because their attention to detail “is focused on the tiniest mechanical check and even the cobalt blue stitching on Seat 17B.”

Eastern Checks In
Perhaps then it’s no coincidence that, when it came to attaining full-service cargo support on the ground in Guayaquil, the new Eastern checked in first with PrimeAir, Ecuador’s most established GSSA (General Sales & Service Agent).

“This is very good news for us,” says Prime Group CEO Roger Paredes. “With our significant presence in New York, this will provide even greater capacity into JFK, allowing us to further expand our business in New York, as well.”

The GSSA agreement with Eastern Airlines was signed in late January in time to begin cargo service on Feb. 1. PrimeAir is one of four Prime Group companies that include Prime Logistics, Prime Fresh Handling, and Prime Fresh Products – all of which operate throughout the U.S., Ecuador, Colombia and Europe.

PrimeAir is looking forward to filling the widebody bellies of Eastern’s once-weekly passenger flights with such specialized cargo as fish from coast of Ecuador, tropical fruits, and of course flowers from Quito and Cuenca.

And with Eastern’s strategy of continuing to open up flights to other underserved markets, it would appear the sky’s the limit for potential new growth – for both companies.

For nearly 20 years, PrimeAir has been providing the GSSA services in Latin America for some of the biggest players in air cargo – such as Atlas Air and Emirates SkyCargo, just to name a few. In fact, Ecuador is PrimeAir’s historic base of operations, where it all started in 2001.

What We Do Best
Closely supervising the action on the ground in Ecuador, PrimeAir’s team there has decades of experience handling perishables that make up a significant portion of the market. They benefit from being part of the Prime Group, a network of coordinated cargo and freight specialists with offices and representatives worldwide, in making cargo services, operations, handling, and accounting easy and reliable for airlines working across the globe.

Today’s Eastern Airlines is an entirely different company than the Eastern Air Lines of old. It is born out of a charter company called Dynamic Airways based outside of Philadelphia, in Wayne, Pa.

The carrier currently has eight aircraft, all of which are various models of the Boeing 767. The new livery is a unique design inspired by the local colors and geography of the destinations they will serve.

With a new slogan of “Go Eastern,” PrimeAir is ready to go along for the ride!

Prime Group’s Long Affair With Valentine’s Day

If you’re involved in any sector of the fresh-cut flower business and you’re reading this right now – get back to work!

Although we’re just moving out of the peak Valentine’s Day period, January 25 through February 7, there’s still a lot of work to be done. With International Women’s Day around the corner, the clock is ticking and there’s little time to rest.

But all kidding aside, I’m glad you’re here, because it gives me an opportunity to say thanks to all of our freight forwarders with whom we get to work so closely this time of year, and to our shippers and air carriers who so depend on us.

I’m also grateful for the passion for perfection exhibited by our team of dedicated hard-working employees who continue to do what they do best – especially over the past few weeks.

The monstrously high volumes we are presently handling is nearly unimaginable for the typical consumer. But we’re used to it. We’ve been working with perishables for so long, it’s become second nature to expect nothing less – and to provide nothing short of perfection.

So hats off to the dedicated folks in our two divisions that play such an integral role in preparing, shipping, and delivering such delicate and highly time-sensitive product as fresh-cut flowers – PrimeAir and Prime Fresh Handling. Our customers depend on you and you deliver every day.

This is also the time of year that my business partner Omar Zambrano and I pay homage to the company’s core business of providing top-line logistics support for the flower industry. Since day one, shipping roses and other fresh-cut flowers from South America to the U.S., and now Europe and beyond, has been our main focus.

In fact, flowers are the very reason Prime Group exists today – and continues to succeed. They are the seed that started it all, and that are allowing the company to thrive and strategically expand into other profitable business and product lines.

It’s a busy time. It’s an exciting time. And there’s always time to say thank you.

So thanks! And Happy Valentine’s Day!

Helping to Make Life’s Little Moments the Biggest

It goes without saying that Valentine’s Day is the most romantic day of the year – a time to show that special someone just how much they mean to you. Most often, it comes down to a beautiful little moment on this one special day, perfectly accentuated with a breathtaking bouquet of long-stem roses.

And then it is done. Mission accomplished – for the thousands of people behind the scenes, as well, who have toiled for weeks to ensure this exact moment goes without a hitch. People like the team of professional employees at Prime Fresh Handling and PrimeAir.

For them, however, the biggest moment all year is a 17-day stretch of time, from Jan. 20 to Feb. 7. It’s that small window during which they tap into their years of expertise to expertly manage the myriad logistical complexities in transporting millions of pounds of Valentine’s Day flowers – from source country to the florist, just in time for Feb. 14.

Growing Demand
Valentine’s Day is big business. There’s no question about it. And the role these dedicated workers play is crucial to supporting the every-growing demand for fresh flowers. Valentine’s Day sales for 2020 is expected to reach $27.4 billion in the U.S. alone – an increase of $6.7 billion dollars in sales from 2019.

So how are the numbers stacking up for PrimeAir and Prime Fresh Handling? Business is on a continuous upward swing. In fact, according to Regional Sales Director Jose Luis Suarez, one of the primary indicators is the volume of shipments coming out Bogota – the rose capital of the world and primary supplier of the U.S. Valentine’s Day market. In terms of tonnage, he says the Prime team fully expects to see an increase of 15 percent into Miami.

“On any given week, we operate about six cargo flights per week, but in order to meet the heightened demand, we’ve significantly boosted capacity leading up to Valentine’s Day. Over this peak 17-day period, we’ve been carrying literally triple the volume we normally handle, with about 48 total flights,” he added.

That amounts to three B747s flights per day carrying 100,000 kilos of crated flowers per flight – the equivalent of more than 100 tons!

“And that’s just what we’re handling. Considering that multiple other handlers and carriers are also putting in extra capacity to handle the demand over this same time period,” Suarez added, “that’s a lot of rose petals!

Projections out of Quito are equally impressive. According to the Expoflores, the National Association of Producers and Exporters of Flowers of Ecuador, air shipment of flowers during this same period, Jan. 20 – Feb. 8, were also projected to be up year-over-year, by 6 percent to the U.S.; 9 percent to Europe and Russia; and 20 percent to “other” locations.

On the Horizon
Flowers from Ecuador primarily go to supply Europe demand, with PrimeAir operating two extra flights to Amsterdam for the Valentine’s period and four extra flights in advance of International Women’s Day, coming up in March.

The peak period for Women’s Day is Feb. 16-28. After that, shippers get a break until Mother’s Day, May 12, which means everyone in the industry will be super busy again the last week of April through May 4.

Well in excess of 20 million flowers from Colombia and Ecuador are planned be cut, gathered, and shipped during the 2020 Valentine’s Day/Women’s Day season.

For information about PrimeAir, Prime Fresh Handling, and the entire family of Prime Group companies, visit www.primegroup.aero.

Regional Sales Director Jose Luis Suarez may be reached in Quito via email at joseluis.suarez@primeair.aero, via cellphone at (593-9) 9 555-3195, or at (593-2) 281-8055, ext. 1006.

Change of Name to ‘Prime Logistics’ Affirms Emergence of a Major Global Player

There’s something new in the air, and on the ocean, and in the warehouses, and on the highways, and at the brokerage houses.

When it comes to a corporate name, it’s probably a good idea that it incorporates all that the company does. But in the case of Prime Air & Ocean Cargo, the list got so long it couldn’t even fit across company letterhead!

“New Years is all about new beginnings, so what better time to formally announce the new name of one of our biggest divisions – to Prime Logistics,” says Roger Paredes, CEO of Prime Group Holdings. “And in the process, it effectively affirms our emergence as a major global leader in the worldwide logistics market.”

The transition started slowly late last year, showing up first in email addresses, on stationery, and then in the logo on the company web page. But all along, it’s been business as usual at Miami-based Prime Logistics.

With offices and warehouse facilities in Miami, New York, and Los Angeles, Prime Logistics has a unique ability to streamline, optimize, and expedite freight to and from the U.S. for a wide range of major industries. They do so by capitalizing on long-time relationships with major air carriers and ocean lines, in order to offer competitive rates and ample space to destinations all around the world.

Under it’s new name, Prime Logistics will continue to support the shipping needs of multiple trans-global companies including makers of electronics, hospital equipment, automotive parts, fresh-cut flowers, and even vaccines – just to name a few.

Founded in Ecuador, the company was originally named PrimeAir because it focused solely on GSSA services between Quito and Miami. But soon after setting up shop in Miami in the early 2000s, customers and flower importers here started requesting freight forwarding services to other Latin American destinations.

“Initially we resisted, because it was seemingly outside our area of expertise. But as the requests continued, we recognized it as an opportunity to step up to do what needed to be done and meet the new demand,” said Paredes. “At that point we decided to form a company called PrimeAir Cargo.”

Next came a flood of requests to ship by sea, so the company jumped in to fill that void. In the process, company name had to be changed again, to reflect our expanded scope of operations – and so was born the name Prime Air & Ocean Cargo.

Over the years, the trajectory of service took the company to new heights, by including trucking services within the continental U.S., warehousing, customs brokerage services, and more.

“And so it was time yet again for a name change, presumably for the last time because I believe this final iteration truly reflects all the services we presently offer – and may offer into the future.

“Prime Logistics clearly fits the bill, ” he added, “because in just two words it succinctly and clearly affirms our emergence as a major one-stop-shop in the field of international logistics.”

Today, under it’s new name, Prime Logistics continues to provide logistics and related services for multiple trans-global companies including makers of electronics, hospital equipment, automotive parts, fresh-cut flowers, and even vaccines – just to name a few.

Big or small – whether it’s one box, one pallet, or a company-wide logistics management operation – call Prime Logistics at 305-592-2044 or visit www.primelogisticsgroup.com.

Out With The Old and In With The New

As we join together to celebrate the New Year and the launch of a new decade, allow me to wish you all the best in 2020, and thank you for helping to make 2019 a banner year for the companies of Prime Group Holdings.

Few holidays are celebrated the world over like New Years Day. It’s that one universal moment of bliss and hope where people all across the globe vow to toss aside the old and welcome the new.

It’s also a time when revelers partake in all sorts of traditions, like bolting down a dozen grapes right before midnight, symbolizing great promise in the 12 months ahead.

But mostly it’s about partying, dancing, drinking, and eating, which is also the case in my hometown of Quito. But there’s one big difference, something that no one else in the world does.

For as long as I remember, an essential part of our New Years holiday included celebrating with “Año Viejos effigies. Translated as “Old Years,” it consists of making and displaying artistic paper-Mache dolls – and then setting them on fire at the stroke of midnight!

These Año Viejo dolls typically represent all kinds of figures associated with the past year. Especially popular are cartoon characters, celebrated sports figures, and ridiculed politicians.

Growing up, everyone I knew did this. And it obviously isn’t just about burning brightly colored dolls. It remains a tradition because it signifies the human desire to continually improve, shed past behaviors and actions, and make way for new possibilities. It is essentially our way of joining the world in saying, “Out with the old and in with the new.”

And not to say old is bad. Because looking back and remembering is an important exercise that gives us space to reflect on all the good things that have brought us to this point. And from this point we get to grow, improve, and advance.

That’s precisely what we’re doing at Prime Group. As a company, we are at a point where smart growth and planning is bringing us great success. But I believe we can do even better – and that’s exactly what we plan to do in the year ahead.

Our overarching goal last year was to clear the way for what’s to come, by focusing on re-assessment and planning. Because as you start growing, it is imperative that you get better organized.

How we went about that was by initiating innovative business processes and technologies throughout 2019 to make way for greater efficiencies and new growth in 2020.

One example of this is the anticipated integration of a new system of software across our entire international network, provided through Microsoft Dynamics 365.

It had become nearly impossible – and totally inefficient – to manage with four different accounting systems. We were using one set of business-tracking and accounting software in Ecuador, a totally different set in New York, and another in Miami and in Amsterdam.

So for 2020, we are engaging in a companywide migration to Microsoft Dynamics 365, an all-in-one business management solution that will help us to connect financials, sales, service, and operations to streamline business processes, improve customer interactions, and make better decisions across all Prime Group divisions.

It’s powerful tool that will allow us to better manage our financials, accelerate financial close and reporting, and improve forecast accuracy.

And in the case of our product-focused divisions, it also promises to automate and secure our supply chain by optimizing inventory levels, reducing lost sales and shortages, and maximizing profitability.

Another goal – one that we actually roll out every year – is to continue growing the commercial side of our operation. We will focus on expanding our client base in all divisions: For PrimeAir, add more airlines and new territories; for Prime Logistics (formerly Prime Air & Ocean Cargo ), more importers and new suppliers; for Prime Fresh Products, more supermarket chains and new distributors; and for Prime Fresh Handling, more fish, more produce, and pursue all new lines.

Simply stated, our New Year’s resolution is “new, new, and more new” through constant innovation and adaptation. We will continue building upon our successes, and creating new possibilities and customers in all-new service areas – while maintaining our highest levels of service.

So again, from our Prime Group family to yours, we wish you a happy, healthy, and prosperous New Year.

Holiday Season Offers Good Reason to Smile

Once a year, Prime Group’s hard-working employees turn their attention to the important task of hardly working – for one glorious night – during the company’s annual holiday party.

Last month’s gala holiday party in Downtown Miami offered an opportunity for the staff to let their hair down, as the old expression goes, and have a whole lot of fun together, as captured in these festive photos.

Hosted at the InterContinental Hotel Miami, the party was as a welcome break from the serious commitment the staff puts in all year, on behalf of the many customers of Prime Group’s four divisions: PrimeAir, Prime Logistics, Prime Fresh Products, and Prime Fresh Handling.

Holiday functions traditionally serve as a way to boost team morale and to reward loyalty – and this year’s event was no exception. But such functions are also a way by which company leadership shows genuine gratitude to their team. CEO Roger Paredes did just that, by stepping up to greet employees, their spouses and partners, and other guests as they settled in for an evening of frivolity.

Expressing his pleasure in seeing so many familiar faces and others who have left the company only to return, he noted “This is a sure sign of our success, and that the companies of Prime Group remain an attractive place to work.”

In addition to so many successes over the past year, he noted that there were of course some difficulties, as well. “But together, we were able to overcome those challenges, which were mostly market driven.”

“Our successes in 2019 were made possible by the dedication and resolute commitment of this team – now 100 employees strong – and all the things you do to help us continue to prosper, year after year.

“Without you, none of this would be possible. So, from bottom of our hearts, COO Omar Zambrano and I wish all of you and your families a very Merry Christmas and a happy New Year.

  

   

Air Cargo Americas Brings Team PrimeAir Together

Nearly 5,000 business managers and executives from more than 50 countries attended the Air Cargo Americas Exhibition in Miami, Oct. 29-31. Chief among them were the major players of the four divisions of Prime Group who came in from all across its global system.

Held at the Miami Airport & Convention Center, the bi-annual trade show is designed to increase cargo growth and international business in the Western Hemisphere.

The Prime Group team kept busy on the exhibition floor, making new connections and catching up with existing customers. As a result, says Prime Group CEO Roger Paredes, they came away with solid leads on new and future business.

But they also came away with a greater sense of camaraderie for their fellow team members. Using the trade show as a backdrop, Paredes said this was a rare opportunity for all the members of the commercial side of the company to stage an internal management forum of their own. The team managed to get offsite to for a night of fun and dining in Miami’s Wynwood Arts District.

“It gave our Prime Group folks – who hail from as far away as Amsterdam, South America and the Western U.S. – a forum by which they could collaborate face-to-face, rather than always over the phone or via impersonal e-mails.”

Paredes and his business partner Omar Zambrano have been attending Air Cargo Americas consistently for nearly 20 years. In recent years, they are seeing a shift in the show’s focus from airlines to general sales agents (GSAs) and air-cargo industry service providers.

And despite the fact that this exhibition seems to be diminishing in size and importance, particularly when compared with its Air Cargo Europe counterpart in Munich, this Miami event remains a good show to see – and to be seen at.

“It is interesting to witness its evolution, as the industry has seen more and more consolidation over the years,” he said. “Yet Air Cargo Americas will always be an excellent forum to connect with people from Miami who are focused on the GSA side of the business – basically, the PrimeAir side of the business.”

Connecting with people is the core objective in sales, and having a cohesive, well functioning team makes their job easier – and more rewarding.

ABOUT PRIME GROUP
The four separate divisions of Prime Group Holdings are PrimeAir, Prime Fresh Handling, Prime Logistics, and Prime Fresh Products – all dedicated to offering the best international cargo and logistics products and support, from sales and marketing for cargo airlines, to ground handling and cold storage, and market analysis. For general information, visit https://primegroup.aero/ or call 305-592-2044.

Happy Holidays to all, from the Prime Group family

It has been said that feeling gratitude and not expressing it is like wrapping a present and not giving it. With 2019 coming to a close in just a few short weeks, all of us here at Prime Group hope that this holiday season, and the year ahead, hold great things for you and your entire family of friends and loved ones.

The holiday season is a time to spend with the most important people in your life. It is my wish that in the midst of your celebrations, you find a few moments of peace and embrace the spirit of what this time of year is truly about.

There are no hard and fast rules in holiday reflection. The end of one year and the start of another, along with the holiday time off and gatherings, just seems to naturally inspire us to reflect and express gratitude at every turn!

From a business standpoint, the same rings true. ‘This also the season to reflect, be thankful, and eagerly anticipate. Joined by my business partner Omar Zambrano and the entire Prime Group management team, that’s exactly what we’re doing right now. As the year comes to an end, we’re thinking about what was and what will be.

First and foremost, we thank our employees who are the finest group of professionals ever found at one company. They work hard and long – and strive to be better every day. They understand and live our values at work and most likely at home, by espousing “Honesty; Responsibility; Commitment and Integrity.”

We also wish to thank our customers, without whom, everything is irrelevant. We thank them for their loyalty, appreciation, and their receptiveness to our ideas and solutions.

Prime Group had a very good 2019. We grew the business at an astounding rate compared with our peers. And we made tremendous new staff additions and adjustments – all positive moves geared to support our 2019 goal of realigning the business on the commercial side.

In addition, we increased the scope of products and services for our customers, which also allowed us to work with others we previously had not served. In particular, we focused on growing customers in Los Angeles, New York, and Amsterdam, and succeeded in doing so.

We dedicated much of 2019 to the reinforcement of our corporate values, which is what will guide us into the New Year. We know adherence to our values makes us better. They define what we want to be, how we want to act, and how we want to be perceived.

Therefore, for 2020, we pledge to continue to be an organization that provides quality services, that is recognized for its honesty and professionalism, and that has a keen eye on constant innovation and adaptation.

Having just finished our budgeting and forecasts for 2020, I am confident I’ll have more good news to share in the months ahead. The plan is to continue building upon our successes, create new possibilities and customers in all-new service areas, all the while maintaining our historic high levels of service.

So, whatever your plans are for the New Year, Prime Group wishes you the best in reaching your goals, and striving for a brighter future.

Prime Fresh Handling-LAX earns food-safety stamp of approval from Primus

In the world of food safety, there are certain achievements that put you way ahead of the competition – and Prime Fresh Handling just nabbed a big one in Los Angeles.

After months of staff training, program auditing, and perseverance, PFH’s LAX-based facility has successfully attained the highly coveted Primus Certification, issued by PrimusGFS, a Global Food Safety Initiative (GFSI) that is recognized and respected around the world.

The Primus Certification applies specifically to qualified companies that operate within the fresh food supply chain, from pre- and to post-farm gate production, which is exactly what PFH does.

As a strategic ally for clients around the world, Prime Fresh Handling takes care of all logistics needs – from start to finish – in order to achieve safe and fresh delivery of perishable goods to their final destination.

At Prime Fresh warehouses and handling facilities, wide-ranging services include crating and package, cold storage and inventory services, as well as document processing and customs clearance.

In addition to LAX, PFH operates facilities in New York and Miami, as well as Bogota, Quito, and Amsterdam – all key gateways for perishable products including fresh fish, fruit, and cut flowers.

According to Cristina Moscoso, the commercial manager for PHF-Los Angeles, retailers and other buyers around the world trust Primus Certification as a mark of the highest standards in food safety – allowing top-rated companies like PFH to gain access to all corners of the global market.

We sat down with Cristina recently to get the fresh news about this milestone achievement in Los Angeles.

Q: Why it is important that Prime Fresh Handling holds the Primus Certification?

Cristina: Let me start with a little background first. Primus Certification signifies that PFH maintains the highest in food safety standards. It is important because, as a result, we are objectively validated as a company that meets all procedures – making food safety a priority. It’s also rather significant because it opens even more doors for us in the worldwide market. After all, GFS stands for Global Food Safety!

Q: So Primus is viewed as a critical benchmark for PFH customers, as well?

Cristina: Yes, absolutely. Primus Certification is key for customers who need evidence showing that all the while their product is in our facility, it is being handled and processed under the best possible conditions so that it arrives to the final consumer exactly as expected.

Q: What was the most challenging part of the process?

Cristina: Well, it is not known as highly sought after badge because it’s easy! In fact, we have being working for about a year to meet all the necessary requirements to gain this certification. But what was most challenging is that it was truly an entire-team effort. In order to deliver on what the program requires, everyone at every level truly had to not only commit to understand the purpose and complexities of certification, but to honor the spirit of the program overall. It’s all about being a world-class provider of the highest caliber of quality in the food industry. And we are certainly up to the task.

Q: So, it sounds like it is PFH will benefit greatly with this certification in hand?

Cristina: Primus Certification is essentially a business-driven initiative for the development of food-safety management systems that ensure our facilities are processing safe food for consumers. So yes, in this industry, certification is becoming a must for companies like PFH that are determined to rank among the top-tier providers of food service and handling. Primus Certification also boosts our status and reputation, showing that PFH takes food safety seriously.

Q: Are there other similarly impactful food certifications?

Cristina: PFH also has a HACCP program (Hazard Analysis & Critical Control Points) that certifies us to handle fresh seafood in particular. HACCP is a systematic preventive approach to food safety from biological, chemical, and physical hazards in production processes that can cause the finished product to be unsafe for consumption. In the near future, however, we aim to get certified “Primus Organics,” which is now the market trend.

In fact, over the last few years, large U.S. retailers and food-service companies have really been pushing for auditing schemes that are universally accepted worldwide. At PFH, we not only strive to keep up-to-date on customer and regulatory requirements, but to exceed them.

Q: Any last thoughts before you get back to work?

Cristina: I just want to mention that I have a lot of gratitude for my entire PFH team. We put in so much work to pass this rigorous inspection and to implement the program. And of course, I wish to thank our Prime Group management team for truly understanding the concept of the Primus Certification process – it really was a significant investment on their part.

ABOUT PFH
Prime Fresh Handling is one of four separate divisions of Prime Group Holdings including PrimeAir, Prime Logistics, and Prime Fresh Products – all dedicated to offering the best international cargo and logistics products and support, from sales and marketing for cargo airlines, to ground handling and cold storage, to market analysis. For general information, visit https://primegroup.aero/ or call 305-592-2044.

PFH is located at 5250 West 102 St., Los Angeles, CA 90045. For information, contact PFH Commercial Manager Cristina Moscoso at 323-328-8650, or send an email to Cristina.Moscoso@primeair.aero. Also visit www.prime-fresh.com.

Prime Group is off the bench and on top of its game

Last month while attending the big flower show in Bogota, Proflora, I got to spend quality time with some industry friends and customers who have worked with Prime Group over the years – people I have known since my business partner Omar Zambrano and I starting this company 20 years ago.

So naturally there was a lot of talk of “back in the day,” mixed in with a bunch of “I remember when” stories.

Reminiscing like this gives us a greater appreciation of just how far we’ve come in the shipping business in the past two decades. It also opens our eyes to the new realities of global logistics — changes that are happening at break-neck speed.

And I truly believe they are changes for the better. I mean, of course, there has since been major consolidation among air carriers and freight forwarders, and a lot of small farms across Ecuador and Colombia have been bought up by big-farm interests.

But I’m mostly referring to the way emerging technologies are now allowing us to build in such significant operational efficiencies, processes that we could never have imagined back in the day.

Ok, before I go any further, I’ve got to just share just one I-remember-when story, about how freight forwarders would come by to see what you’ve got to ship, with a typewriter under one arm and calculator in the other hand. They’d count up all our boxes and kilos, work some numbers, and then hand over an airway bill. I would then pull out my own handy calculator to double check whether they did it all correctly. Sometimes it was right, sometimes it was way wrong. You really had to be on your game.

That part certainly hasn’t changed. We still have to be on top of our game in logistics, but nowadays, we’ve got some amazingly sophisticated new tools that not only boost efficiencies but our competitiveness, too.

Today, it’s all about technology and automation.

Business Intelligence
Take for instance a major new tool that the Prime Group companies just launched. It’s called Power BI, a business analytics service – with the BI standing for Business Intelligence – and it really is a smart way to go.

It’s a platform that provides nontechnical business users with tools for aggregating, analyzing, visualizing and sharing data. The Power BI user interface is really quite intuitive for anyone familiar with Excel, and because it integrates with other Microsoft products, it’s a very versatile self-service tool that requires little upfront training.

With it we are finding insights within our organization’s data, by helping connect a wide range of data sets and then transforming them into easy-to-understand charts and graphs that provide a real-time “story” about what’s going on system wide. Best part is, all of this is being shared with other Power BI users within the organization.
No longer do we spend long hours at month’s end, gathering up our sales, shipping, and performance data, in order to package it in a report that presents stale data on key performance indicators.

Today, we pop out a cell phone, open the Power BI app, and get a real-time snapshot that allows us to answer questions in real-time and help with forecasting to make sure the different departments and division are meeting business metrics. The charts and data visualizations can even examine “what if” scenarios.

Tools like Power BI – and all the advances to come with artificial intelligence are clearly revolutionizing our industry. Only those companies that are able to use the new tech to their advantage will survive, grow, and thrive.

I am happy to report that Prime Group is off the bench and already on the playing field, stepping up our game. With a winning combination of best-in-industry customer service and advanced technology, we’ve got what it takes to win.

I’m glad you’re along with us for this exciting ride into the future.