Emirates SkyCargo is flying high again in Quito offering scheduled freighter service worldwide

After a slowdown in service due to the COVID-19 pandemic, Emirates SkyCargo is once again on course at Quito’s Mariscal Sucre International Airport, with three scheduled weekly frequencies to Amsterdam and Dubai – and plans to add one more.

According to José Luis Suárez, PrimeAir’s South America Regional Sales Director based in Quito (UIO), this come back is welcome news for local shippers, freight forwarders, and his other customers in the region.

Before the pandemic hit, PrimeAir was supporting the operation of four regular flights from UIO to Amsterdam (AMS) and Dubai (DXB), Emirates’ main hub with connections across the entire Emirates SkyCargo network.

As its general sales and service agent (GSSA) in Ecuador, PrimeAir and Emirates SkyCargo (EK) have been working closely together since EK first entered the market in 2013. PrimeAir provides in-country sales, marketing, and accounting for Emirates SkyCargo, in addition to specialized airport services such as warehouse supervision and ULD control.

PANDEMIC RESPONSE

But, according to Suárez, as the coronavirus crisis grew, so did demand for service to transport medical equipment and supplies. In March and April, regularly scheduled service in multiple markets was interrupted – and not just for Emirates SkyCargo. Nearly all cargo carriers worldwide were re-allocating their capacity – and humanitarian commitment – to countries hardest hit by the virus.

Flash forward to August, and only now are service patterns getting back to normal, which Suárez says is very good news for shippers of non-medical material – especially among Ecuador’s vast floriculture industry.

“Even as the impact of the virus was hitting markets hard, there was still a demand for fresh-cut flowers, and product was available. But there were only limited options available to move it.”

UNIQUE SOLUTIONS

To help meet the capacity challenge at UIO, PrimeAir stepped up with unique solutions to support its customers throughout Ecuador – first by successfully arranging interline shipments with AtlasAir to AMS through April.

As available capacity started to come back on line, PrimeAir received its first offering of Emirates SkyCargo service at UIO with Boeing 777ER passenger aircraft, also called PFs (Passenger Freighters). Interline and PF service continued weekly until early June when pure B-777F freighters were reintroduced and added to this mix of service on SkyCargo’s standard routes.

Presently, three freighters flights (B777F) operate weekly, departing UIO on Tuesdays, Thursdays, and Sundays with direct flight to AMS.

Looking forward to returning to pre-pandemic levels of service, Suárez is hopeful that by mid-August a fourth frequency departing Fridays will be added.

“It has been a time of ups and downs, but I know that our clients are grateful for the unconditional support of both Emirates SkyCargo and PrimeAir in the Ecuadorian market,” he added. 

“We understand that the investment in bringing empty flights to UIO was high, but the effort was not in vain because our goal is to preserve the long-term relationship with our customers.” PrimeAir also has served as the designated GSSA for Emirates SkyCargo in Colombia, since Summer 2018.

ABOUT EMIRATES

Emirates SkyCargo, the freight division of Emirates, is the largest international airline cargo operator in the world. With an unrivalled route network, the carrier connects cargo customers to 155 cities across six continents and operates in many of the world’s fastest developing markets.

Besides supporting the floriculture sector, Emirates SkyCargo exports other perishables such as mangoes and baby bananas from Ecuador to markets such as Germany, the Netherlands, Hong Kong, and Singapore.

Emirates SkyCargo’s modern fleet of extended-range widebody freighters have controlled temperature zones set up inside the aircraft ensuring that perishable shipments travel at the right temperature.

For more on Emirates SkyCargo, visit https://www.skycargo.com/network/air/

ABOUT PRIMEAIR

PrimeAir benefits from being part of Miami-based Prime Group, a network of coordinated logistics specialists with offices and representatives worldwide.

For information, call 305-592-2044, email info@primeair.aero, or visit www.primeair.aero

 

PrimeAir expands with Emirates at BOG

It’s always good to hear when a General Sales and Service Agent lands an agreement with an international cargo carrier – especially in today’s highly competitive environment.

But when a GSSA like PrimeAir gets to announce it is significantly expanding its South American operation due to a new agreement with Emirates SkyCargo, it’s a shout heard around the world.

“This is really big news,” says Roger Paredes, CEO of Miami-based Prime Group, under which PrimeAir operates. “Not just because it is a long and arduous process to be appointed as a GSSA, but because Emirates is so highly respected around the world.”

Emirates is consistently voted one of the world’s best airlines, and its SkyCargo division is ranked the largest cargo airline worldwide, just behind FedEx. Starting in August, the carrier will provide service (via Avianca) between Bogota and both Ft. Lauderdale and Orlando where cargo will connect with an Emirates B777 to Dubai International Airport and beyond. This new service complements Emirates’ existing schedule from neighboring Quito to Amsterdam and beyond.

“They are very selective who they work,” he added. “So when Emirates expanded into Bogota, naturally they went with PrimeAir, one of the best-known names in the Colombian freight-forwarding community.”

Actually, Sky Cargo was already quite familiar with the high caliber service PrimeAir provides. They were appointed as the carrier’s GSSA the day they began flying into Ecuador in 2013. Now, the time-tested relationship with Emirates is expanding here in Colombia.

“Emirates is obviously very pleased with how we’ve been performing,” Paredes continued. As a GSSA, PrimeAir will provide in-country sales, marketing, and accounting for SkyCargo, in addition to airport services such as warehouse supervision, and ULD control.

As a result of the new agreement, PrimeAir now has an opportunity to expand its own overall operation – and presence – at the Bogota station, where they have been serving as Atlas Air’s GSSA for more than two years.

“The airlines clearly see the top quality work we do for them – in fact, a very good job from the cargo sales side, filling up the planes,” noted Paredes. The cargo coming out of Colombia is 99 percent perishables, the majority of which is flowers – which continues to be the primary commodity for PrimeAir in Latin America since its founding in Quito in 2001.

“Being involved in this business for so many years, we have a name. When someone wants a GSSA in Ecuador, they think PrimeAir. And in Colombia, it is a similar story,” says Paredes. “Everyone always thinks of us here.”

But at the end of the day, it is a big feather in the cap of the entire PrimeAir team, to be able to say they represent an international carrier as prestigious as Emirates.

“Emirates is respected all around the world for their on-time performance and reputation as a well organized, professional operation. So to be aligned with such a company actually serves as selling point for us among our freight forwarder customers,” Paredes added.

“After all, as the saying goes, ‘you are judged by the company you keep’.”

PrimeAir serves to make cargo sales, operations, handling, and accounting easy and reliable for airlines operating across the globe. Based in Miami, the company benefits from being part of the Prime Group, a network of coordinated logistics and freight specialists with offices and representatives worldwide. For information, call 305-592-2044, email info@primeair.aero, or visit www.primeair.aero