Stop Being Afraid of What Could Go Wrong And Think of What Could Go Right

Right before our eyes, the outbreak of the coronavirus COVID-19 is changing the world as we know it – and along with it, the cargo and logistics industry.

As the coronavirus continues to be profoundly disruptive to the global supply chain, few companies have been able to escape its devastating impact, and many may not survive.

Prime Group will not be among them.

On Course
Long before anyone had ever heard of COVID-19, Prime Group had already charted a course of successful diversification. So although our core business of shipping fresh cut flowers is taking a big hit right now, we’ve been able to trim our sails and swiftly move into supporting the logistics needs of myriad other specialized industries.

And right on time.

As long-time experts in handling perishables, fortunately we’ve been able to stay busy helping to meet the worldwide demand for fresh fruit, vegetables, and fish. After all, people still need access to food supply.

And not to make light, they also have to snack while at home all day self-isolating. So our product line of Tostones is coming in quite handy for that.

But more than anything, because of our agility as a company and our well established ability in handling highly specialized pharmaceuticals and other commodities related to the medical field, this is where we are now putting great emphasis.

Doing Our Part
I know I speak for the entire Prime Group team, when I say we are very proud to be able to play this important role in helping countries across the world get access to the essential goods they need right now.

This pandemic doesn’t look quite like anything we’ve seen in our lifetime. Trying to plan or make predictions in a time of such uncertainty is really hard.

But what I do know is, as the COVID-19 situation continues to evolve, the people of Prime Group will continue to be there for you, our customers.

Protecting Our Team
In order to maintain the highest levels of service while protecting the health of our team, many of our employees are currently working remotely. A small staff remains in the office, where there is restricted access for all non-essential employees and visitors. Also, as our warehouses are still receiving and dispatching as normal, rest assured, we are in accordance with local health mandates and advisories.

The dedication exhibited by our team, many of whom are also facing immense personal challenges at this difficult time, has been truly remarkable.

I am confident will we make it through this trying time and come out on the other side stronger, healthier, and more resilient than ever.

I believe it was Tony Robbins who once said, “Stop being afraid of what could go wrong, and think of what could go right.” So, please stay calm, think positively, and be healthy my friends.

Prime Group Works with Pharmaceutical Customers to Help People Worldwide

Among the ever-expanding portfolio of specialized services offered by Prime Logistics and Prime Fresh Handling (PFH) is the worldwide shipment, handling, and expert monitoring of pharmaceuticals and biologics.

With state-of-the-art facilities in Europe, South American, and across North America, as well as a 24-7 team of agents on at its operations center in Miami, these Prime Group companies are uniquely qualified to meet – and exceed – the customer demands of this highly specialized industry.

Customer agents from around the world, working with the major pharmaceutical suppliers of the World Health Organization (WHO), more often turn to the Prime Group due to its long-term history of managing time-critical shipments like vaccines and biologics.

Fast, Reliable, Direct
Based in such distant places as Indonesia, India, the Philippines, according to Prime Group Chief Operating Officer Omar Zambrano, “Freight forwarders worldwide know our name and our global reputation for fast, reliable, and direct transportation of pharmaceuticals.”

Stationed at the company’s base of operations in Miami, Prime Logistics Operations Agent Bryan Rivas is one of few people in air cargo logistics who know more about time-sensitive products and the tight and ever-changing rules that govern their movement.

“My role is to find the best way to beat the clock, safely and reliably, of course. Because in many cases, door-to-door service from one corner of the world to the other needs to take place within 48 hours, when possible.”

But it’s not just time, it’s also about temperature consistency. Vaccines and biologics in particular must stay within specific temperature ranges every step of the way – during transit, while in storage, and right up to the point of arrival. Such attention to detail ensures these products maintain their efficacy. Otherwise, they are unuseable.

Diphtheria, Tetanus & Polio
For instance in late February, Prime Logistics was called into action to ship 200 vials of highly sensitive Diphtheria and Tetanus Vaccines; and 3,000 vials of live oral polio vaccine from Jakarta all the way to the Ministry of Health in Belize City. Mission accomplished – just in time for the next shipment of a similar set of vaccines to Asuncion, Paraguay.

Certified & Ready
Rivas also makes it his job to stay on top of all of the industry’s complex shipping regulations and standards for the proper transport of pharmaceuticals. In fact, serving as the certified go-to agent at Prime Logistics for pharmaceutical shipments, he recently attended a three-day course in Temperature Controlled Cargo Operations, given by IATA in Miami. Cargo airline representatives, forwarders, and other cargo agents attended it from all across the Southeast U.S.

Welcome Yulieth Onofre
In light of the company’s continued growth of this and several other commercial product lines, Prime Logistics just recently expanded its team with the addition of Sales Manager Yulieth Onofre.

According to CEO Roger Paredes, who made the announcement March 1, Onofre possesses a background with multiple ocean carriers and many years of experience in the industry and will be responsible for all commercial efforts on the freight forwarding side of the Group. Welcome aboard!

Surgical Masks
In related news, Prime Logistics also recently managed the shipment of thousands of surgical masks from Ecuador and Columbia to Shanghai to help slow the spread of the COVID-19 Coronavirus. This shipment first transited in Miami before leaving for PVG, where the masks were then transported by truck to various inland cities throughout China.