PrimeAir’s handling of oversized cargo is a heavy responsibility

When it comes to handling high-value, oversized cargo there is no margin for error. Especially when it’s a large commercial turbine engine – or an entire helicopter.

As Atlas Air’s general sales and service agent (GSSA) in Bogota, PrimeAir’s expert team on the ground knows well that working with such major payloads is no small task. It is a specialized skill that requires years of experience and knowledge of the critical nature of the cargo.

PrimeAir benefits from being part of Miami-based Prime Group Companies, a global logistics conglomerate with 20 years of experience in working with such heavy and oversized items. Ensuring the safe and reliable handling of aerospace equipment is just one of many services they provide as the GSSA for Atlas Air, but it certainly ranks among the highest in importance.

With a price tag for one single engine exceeding $20 million, and $3 million for a new rotorcraft off the line, it is critical that the operation goes perfectly.

Last month, Atlas Air was contracted to transport a 13-ton General Electric LM6000 engine from Los Angeles to Bogota (BOG), where PrimeAir’s crew would offload it. A gas-turbine derivative of the CF6 engine family that’s been the cornerstone of the widebody aircraft business, this particular version is used for marine propulsion of cruise ships and fast ferries… A big engine with big work ahead.

Upon arrival at BOG, the PrimeAir team used a ramp-side crane to delicately move the 26,000 lb. behemoth to a nearby trucking area where a wheeled flatbed trailer took over, by providing final delivery to the customer’s warehouse.

“Special cargo like this needs definitely gets special attention,” said José Luis Vargas, PrimeAir’s Commercial Manager at BOG. In fact, both the engine and the helicopter that was delivered in a separate operation were designated Dangerous Goods (DG). This meant that expert handlers were required at each of the points of origin to carefully inspect the outbound shipments to ensure their acceptance and transport on Atlas Air aircraft.

Point of origin of the helicopter was YQB, the Canadian airport serving Québec City – not far from where Bell manufactured this Bell 407 GXi rotorcraft destined for Colombia.

With a chargeable weight of approximately 10 tons, the seven-seat four-blade helicopter was disassembled for transport and shipped BOG where it was accepted ramp-side by PrimeAir. Once off the Atlas Air freighter, the payload was transported using a normal dolly to a trucking area for the continuation of its journey to the customer.

“Our customers know we’re the go-to experts for big logistics challenges like these. That’s because we’ve been doing specialized heavy-cargo work for decades – and not just for the aerospace industry. We also manage logistics for the transport of oil-industry equipment, construction equipment, and automotive parts and equipment.”

One of the premier carriers in PrimeAir’s portfolio, Atlas Air is not only one of the most important and reliable cargo airlines in the world, it is the company’s longest lasting customer. PrimeAir also offers sales and marketing, cargo services, operations, handling, and accounting.

While PrimeAir has been Atlas Air’s designated agent in BOG for three and a half years, the relationship between the two companies began 20 years ago, in support of Atlas Air’s freighter operations between Quito and Miami, which continues today.

For information, visit www.primeair.aero.

Emirates SkyCargo is flying high again in Quito offering scheduled freighter service worldwide

After a slowdown in service due to the COVID-19 pandemic, Emirates SkyCargo is once again on course at Quito’s Mariscal Sucre International Airport, with three scheduled weekly frequencies to Amsterdam and Dubai – and plans to add one more.

According to José Luis Suárez, PrimeAir’s South America Regional Sales Director based in Quito (UIO), this come back is welcome news for local shippers, freight forwarders, and his other customers in the region.

Before the pandemic hit, PrimeAir was supporting the operation of four regular flights from UIO to Amsterdam (AMS) and Dubai (DXB), Emirates’ main hub with connections across the entire Emirates SkyCargo network.

As its general sales and service agent (GSSA) in Ecuador, PrimeAir and Emirates SkyCargo (EK) have been working closely together since EK first entered the market in 2013. PrimeAir provides in-country sales, marketing, and accounting for Emirates SkyCargo, in addition to specialized airport services such as warehouse supervision and ULD control.

PANDEMIC RESPONSE

But, according to Suárez, as the coronavirus crisis grew, so did demand for service to transport medical equipment and supplies. In March and April, regularly scheduled service in multiple markets was interrupted – and not just for Emirates SkyCargo. Nearly all cargo carriers worldwide were re-allocating their capacity – and humanitarian commitment – to countries hardest hit by the virus.

Flash forward to August, and only now are service patterns getting back to normal, which Suárez says is very good news for shippers of non-medical material – especially among Ecuador’s vast floriculture industry.

“Even as the impact of the virus was hitting markets hard, there was still a demand for fresh-cut flowers, and product was available. But there were only limited options available to move it.”

UNIQUE SOLUTIONS

To help meet the capacity challenge at UIO, PrimeAir stepped up with unique solutions to support its customers throughout Ecuador – first by successfully arranging interline shipments with AtlasAir to AMS through April.

As available capacity started to come back on line, PrimeAir received its first offering of Emirates SkyCargo service at UIO with Boeing 777ER passenger aircraft, also called PFs (Passenger Freighters). Interline and PF service continued weekly until early June when pure B-777F freighters were reintroduced and added to this mix of service on SkyCargo’s standard routes.

Presently, three freighters flights (B777F) operate weekly, departing UIO on Tuesdays, Thursdays, and Sundays with direct flight to AMS.

Looking forward to returning to pre-pandemic levels of service, Suárez is hopeful that by mid-August a fourth frequency departing Fridays will be added.

“It has been a time of ups and downs, but I know that our clients are grateful for the unconditional support of both Emirates SkyCargo and PrimeAir in the Ecuadorian market,” he added. 

“We understand that the investment in bringing empty flights to UIO was high, but the effort was not in vain because our goal is to preserve the long-term relationship with our customers.” PrimeAir also has served as the designated GSSA for Emirates SkyCargo in Colombia, since Summer 2018.

ABOUT EMIRATES

Emirates SkyCargo, the freight division of Emirates, is the largest international airline cargo operator in the world. With an unrivalled route network, the carrier connects cargo customers to 155 cities across six continents and operates in many of the world’s fastest developing markets.

Besides supporting the floriculture sector, Emirates SkyCargo exports other perishables such as mangoes and baby bananas from Ecuador to markets such as Germany, the Netherlands, Hong Kong, and Singapore.

Emirates SkyCargo’s modern fleet of extended-range widebody freighters have controlled temperature zones set up inside the aircraft ensuring that perishable shipments travel at the right temperature.

For more on Emirates SkyCargo, visit https://www.skycargo.com/network/air/

ABOUT PRIMEAIR

PrimeAir benefits from being part of Miami-based Prime Group, a network of coordinated logistics specialists with offices and representatives worldwide.

For information, call 305-592-2044, email info@primeair.aero, or visit www.primeair.aero

 

PrimeAir is ready to ‘Go Eastern’

Big news in the airline industry is the resurgence of Eastern Airlines – and it’s big news for the Prime Group, too.

Dedicated to honoring the tradition of Eastern Airlines, the management team overseeing the comeback of this legendary brand has been busy planning for a long time. And now it’s gears up, as they just launched scheduled service between New York and Guayaquil, Ecuador.

During its heyday, Eastern Airlines was one of the original ”big four” domestic U.S. carriers, before folding in 1991. But in January 2002, it returned (again) to the skies, beginning with a route to Aeropuerto Internacional José Joaquín De Olmedo (GYE) out of New York’s JFK. It is also set to serve Georgetown, Guyana; and Jinan, China, flying extended-range Boeing 767s.

On their website, they state they are committed to getting it right this time, because their attention to detail “is focused on the tiniest mechanical check and even the cobalt blue stitching on Seat 17B.”

Eastern Checks In
Perhaps then it’s no coincidence that, when it came to attaining full-service cargo support on the ground in Guayaquil, the new Eastern checked in first with PrimeAir, Ecuador’s most established GSSA (General Sales & Service Agent).

“This is very good news for us,” says Prime Group CEO Roger Paredes. “With our significant presence in New York, this will provide even greater capacity into JFK, allowing us to further expand our business in New York, as well.”

The GSSA agreement with Eastern Airlines was signed in late January in time to begin cargo service on Feb. 1. PrimeAir is one of four Prime Group companies that include Prime Logistics, Prime Fresh Handling, and Prime Fresh Products – all of which operate throughout the U.S., Ecuador, Colombia and Europe.

PrimeAir is looking forward to filling the widebody bellies of Eastern’s once-weekly passenger flights with such specialized cargo as fish from coast of Ecuador, tropical fruits, and of course flowers from Quito and Cuenca.

And with Eastern’s strategy of continuing to open up flights to other underserved markets, it would appear the sky’s the limit for potential new growth – for both companies.

For nearly 20 years, PrimeAir has been providing the GSSA services in Latin America for some of the biggest players in air cargo – such as Atlas Air and Emirates SkyCargo, just to name a few. In fact, Ecuador is PrimeAir’s historic base of operations, where it all started in 2001.

What We Do Best
Closely supervising the action on the ground in Ecuador, PrimeAir’s team there has decades of experience handling perishables that make up a significant portion of the market. They benefit from being part of the Prime Group, a network of coordinated cargo and freight specialists with offices and representatives worldwide, in making cargo services, operations, handling, and accounting easy and reliable for airlines working across the globe.

Today’s Eastern Airlines is an entirely different company than the Eastern Air Lines of old. It is born out of a charter company called Dynamic Airways based outside of Philadelphia, in Wayne, Pa.

The carrier currently has eight aircraft, all of which are various models of the Boeing 767. The new livery is a unique design inspired by the local colors and geography of the destinations they will serve.

With a new slogan of “Go Eastern,” PrimeAir is ready to go along for the ride!

DHL incorporates PrimeAir in plan to improve experience for worldwide customers

As one of the most familiar players in the ever-expanding Latin American air-cargo logistics market, PrimeAir has once again been called on to assist a major international carrier grow its presence here.

On March 11, DHL Aero Expreso (DAE), a division of DHL Aviation, launched a six-day-a-week rotation of service connecting Quito with Lima and the carrier’s hub in Panama, for both exports and imports from around the world.

Operating a B737-400 aircraft with a capacity of more than 20 tons per flight, DHL appointed PrimeAir as its General Handling Agent (GHA) at Mariscal Sucre International Airport (UIO).

According to Elizabeth Suarez, PrimeAir’s General Manager for Ecuador and Colombia, the company will be responsible for all ground operations for DHL and vendor coordination.

DHL Express, the world leader in logistics with 35 years of experience in the Ecuadorian market and 50 years globally, presents Ecuador with this new flight from Quito to, basically, the rest of the world as part of its expansion plans and continuous investment in international logistics service.

At first, imports to Quito will be handled by DHL from about 25 countries such as the U.S., Canada, Mexico, and Puerto Rico, and as far away as Australia, Japan, Indonesia, and Singapore, to name a few.

Due to the expanded capacity, the advantages of this new flight include: The option of sending pieces up to 300 kilograms, a boost in packet collection scheduling, and greater availability of space and time for preparation for exports.

This new flight, once a day, Mondays through Saturdays, is complemented with the rest of DHL Express Ecuador services, such as special solutions for electronic stores, real-time tracking system, and more.

 

PrimeAir on the Move

Since 2001, PrimeAir has been providing the best GSSA services in Latin America for the biggest players in the air cargo industry such as Atlas Air, Polar Air Cargo, and Emirates SkyCargo – making cargo services, operations, handling, and accounting easy and reliable for airlines working across the globe.

In fact, in recent months, PrimeAir has further enhanced its business relationships with Emirates SkyCargo and Atlas Air. During this same time period, in Quito specifically, the company also has boosted staffing to accommodate a shift in focus from a purely PrimeAir office to a fully diversified Prime Group operation, offering an entire spectrum of brands under one roof.

PrimeAir benefits from being part of Miami-based Prime Group, a network of coordinated cargo and freight specialists with offices and representatives worldwide.