Stop Being Afraid of What Could Go Wrong And Think of What Could Go Right

Right before our eyes, the outbreak of the coronavirus COVID-19 is changing the world as we know it – and along with it, the cargo and logistics industry.

As the coronavirus continues to be profoundly disruptive to the global supply chain, few companies have been able to escape its devastating impact, and many may not survive.

Prime Group will not be among them.

On Course
Long before anyone had ever heard of COVID-19, Prime Group had already charted a course of successful diversification. So although our core business of shipping fresh cut flowers is taking a big hit right now, we’ve been able to trim our sails and swiftly move into supporting the logistics needs of myriad other specialized industries.

And right on time.

As long-time experts in handling perishables, fortunately we’ve been able to stay busy helping to meet the worldwide demand for fresh fruit, vegetables, and fish. After all, people still need access to food supply.

And not to make light, they also have to snack while at home all day self-isolating. So our product line of Tostones is coming in quite handy for that.

But more than anything, because of our agility as a company and our well established ability in handling highly specialized pharmaceuticals and other commodities related to the medical field, this is where we are now putting great emphasis.

Doing Our Part
I know I speak for the entire Prime Group team, when I say we are very proud to be able to play this important role in helping countries across the world get access to the essential goods they need right now.

This pandemic doesn’t look quite like anything we’ve seen in our lifetime. Trying to plan or make predictions in a time of such uncertainty is really hard.

But what I do know is, as the COVID-19 situation continues to evolve, the people of Prime Group will continue to be there for you, our customers.

Protecting Our Team
In order to maintain the highest levels of service while protecting the health of our team, many of our employees are currently working remotely. A small staff remains in the office, where there is restricted access for all non-essential employees and visitors. Also, as our warehouses are still receiving and dispatching as normal, rest assured, we are in accordance with local health mandates and advisories.

The dedication exhibited by our team, many of whom are also facing immense personal challenges at this difficult time, has been truly remarkable.

I am confident will we make it through this trying time and come out on the other side stronger, healthier, and more resilient than ever.

I believe it was Tony Robbins who once said, “Stop being afraid of what could go wrong, and think of what could go right.” So, please stay calm, think positively, and be healthy my friends.

Prime Group Works with Pharmaceutical Customers to Help People Worldwide

Among the ever-expanding portfolio of specialized services offered by Prime Logistics and Prime Fresh Handling (PFH) is the worldwide shipment, handling, and expert monitoring of pharmaceuticals and biologics.

With state-of-the-art facilities in Europe, South American, and across North America, as well as a 24-7 team of agents on at its operations center in Miami, these Prime Group companies are uniquely qualified to meet – and exceed – the customer demands of this highly specialized industry.

Customer agents from around the world, working with the major pharmaceutical suppliers of the World Health Organization (WHO), more often turn to the Prime Group due to its long-term history of managing time-critical shipments like vaccines and biologics.

Fast, Reliable, Direct
Based in such distant places as Indonesia, India, the Philippines, according to Prime Group Chief Operating Officer Omar Zambrano, “Freight forwarders worldwide know our name and our global reputation for fast, reliable, and direct transportation of pharmaceuticals.”

Stationed at the company’s base of operations in Miami, Prime Logistics Operations Agent Bryan Rivas is one of few people in air cargo logistics who know more about time-sensitive products and the tight and ever-changing rules that govern their movement.

“My role is to find the best way to beat the clock, safely and reliably, of course. Because in many cases, door-to-door service from one corner of the world to the other needs to take place within 48 hours, when possible.”

But it’s not just time, it’s also about temperature consistency. Vaccines and biologics in particular must stay within specific temperature ranges every step of the way – during transit, while in storage, and right up to the point of arrival. Such attention to detail ensures these products maintain their efficacy. Otherwise, they are unuseable.

Diphtheria, Tetanus & Polio
For instance in late February, Prime Logistics was called into action to ship 200 vials of highly sensitive Diphtheria and Tetanus Vaccines; and 3,000 vials of live oral polio vaccine from Jakarta all the way to the Ministry of Health in Belize City. Mission accomplished – just in time for the next shipment of a similar set of vaccines to Asuncion, Paraguay.

Certified & Ready
Rivas also makes it his job to stay on top of all of the industry’s complex shipping regulations and standards for the proper transport of pharmaceuticals. In fact, serving as the certified go-to agent at Prime Logistics for pharmaceutical shipments, he recently attended a three-day course in Temperature Controlled Cargo Operations, given by IATA in Miami. Cargo airline representatives, forwarders, and other cargo agents attended it from all across the Southeast U.S.

Welcome Yulieth Onofre
In light of the company’s continued growth of this and several other commercial product lines, Prime Logistics just recently expanded its team with the addition of Sales Manager Yulieth Onofre.

According to CEO Roger Paredes, who made the announcement March 1, Onofre possesses a background with multiple ocean carriers and many years of experience in the industry and will be responsible for all commercial efforts on the freight forwarding side of the Group. Welcome aboard!

Surgical Masks
In related news, Prime Logistics also recently managed the shipment of thousands of surgical masks from Ecuador and Columbia to Shanghai to help slow the spread of the COVID-19 Coronavirus. This shipment first transited in Miami before leaving for PVG, where the masks were then transported by truck to various inland cities throughout China.

Quito Operation Goes With the Flow for International Women’s Day

Although International Women’s Day was founded in the U.S., it has grown in significance in many other countries worldwide – and Prime Group’s operations in Quito continues to play a key role in keeping this annual tradition going strong.

With Ecuador serving as the primary source of flowers for this March 8 holiday each year, the efforts of both PrimeAir and Prime Fresh Handling in Quito and Amsterdam are crucial to advancing the company’s winning strategies at meeting the demand of its valued customers.

The Ecuadorian flower market supplies 72 countries around the world with floriculture products. But when it comes to Women’s Day, Europe is the number one market.

In order to ensure the fresh and timely delivery of fresh-cut flowers by March 8 – the day people recognize the most important women in their lives – the peak period for handling and shipping actually begins Feb. 16.

According to PrimeAir Regional Sales Director Jose Luis Suarez, in terms of logistics support, every year is different – but this year, there were several unique aspects at play.

“It was a good season for us, no doubt. First, there was notable increase in air cargo capacity, meaning more service than normal was available out of Quito. But to this we must add factors that were outside the control of the industry that also affected the market and production of flowers.”

Suarez was primarily referring to last fall’s situation in Ecuador during which plantations were attacked by the protesters who barricade roads across the country in response to government policies to end diesel and gasoline subsidies. As a result, fuel prices to spiked across the country – as did tempers – which in turn prevented the normal development of the market.

“The protests did negatively affect overall production, because it delayed the cutting of the plants for the Valentine’s Day period. But apparently this helped to make production for Women’s Day season more stable,” he added.

Ultimately, PrimeAir was able to move 1.2 million kilos of flowers over the two week peak period, Feb. 16 to March 1. “Meeting this challenge took a lot of hard work, but for us, hard work is regular work – and it’s what prepares us to continually be attentive to providing the high levels of service and reliability that our customers demand.”

And so it goes working in a market as sensitive to outside pressures as the fresh-cut flowers.

About Women’s Day
For more than 100 years, International Women’s Day has been celebrated annually round the world on the 8th of March. A public holiday in many countries, it is a focal point in the movement for women’s rights that started back to 1910, when the day was first observed across America and Europe. Later, in 1946, feminists in Italy chose the mimosa flower as a symbol of strength, sensibility, and sensitivity for Women’s Day.

Today, although the mimosa flower maintains a special significance, it’s not the only flower given. Other flowers popular flowers to gift on International Women’s Day are lilies, alstroemerias, tulips, orchids, and roses.

In fact, flower shops across Russia sell upwards of 150,000 roses on March 8. And while pink, yellow, and white carnations are also hugely popular, light pink flowers are highly preferable in the U.K.

Elsewhere in Europe, such as in Romanian, purchasers want red and white flowers, and Greek purchasers mostly buy white flowers. Pastel colors are most preferable in the Western European countries while those in the Eastern European countries buy mostly vivid colored-flowers.

For information about PrimeAir, Prime Fresh Handling, and the entire family of Prime Group companies, visit www.primegroup.aero.

Regional Sales Director Jose Luis Suarez may be reached in Quito via email at joseluis.suarez@primeair.aero, via cellphone at (593-9) 9 555-3195, or at (593-2) 281-8055, ext. 1006.

The Secret to Handling Uncertainty is to Focus on Progress

As a businessman, a father, and a member of the world community, I’m very concerned, as most of us are. I’ve been closely monitoring news of the progression of coronavirus around the globe – and its impact on the markets and the logistics industry, in particular.

Yet all I can be sure of these days is that there are very few things we can be sure of.

In fact, as I share these words, news just popped up that the global death toll has now passed 3,000, with South Korea and China leading the way in confirmed infections.

Apparently they are calling this thing a “novel” coronavirus, because it’s an all-new strain that has not been previously identified in humans. They know for sure it causes a highly infectious respiratory disease called COVID-19. But beyond that, they are unsure how and when it will be brought under control. Meanwhile, we wash our hands, cover our coughs, and limit exposure to crowded areas.

And we stay tuned. That’s what I have been doing, gathering all the information I can from trusted sources of information, such as the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization. I encourage you to so the same.

Impact on Logistics
With regard to the health of the logistics industry, we should likewise keep a close eye on what is happening as the world’s second largest economy, in China, continues to spook global markets and dent growth in all sectors of the worldwide economy.

To say the potential impact of coronavirus on the logistics industry is a fluid situation is an understatement, because, as we all know, we are more interconnected today than ever. Asian markets are closely tied to European markets and to North America and South America.

For those who remember SARS in 2003, this situation is far more complex because back then, the economy worldwide was much more siloed. Today it is all interdependent.

Thus far, however, the impact of this epidemic on Prime Group operations has been minimal – but it’s not clear how much worse this outbreak will yet become and how long it will last. Some experts are now saying perhaps through the summer.

Global Impact
I just read a late February study by the American Chamber of Commerce stating that three-quarters of international businesses around the world expect the COVID-19 outbreak to impact 2020 revenue.

The study further states that the outbreak has affected operations “to a great extent” for 43 percent of logistics companies they surveyed in the Asia-Pacific region, with 57 percent of logistics companies saying operations were “somewhat” impacted. In terms of revenues, the report also indicated that the 86 percent of logistics companies are expecting revenue to be down between 1 and 10 percent.

What’s even more disconcerting is that the fear of what could happen is driving the markets. Yes, few things these days are for sure. But there is certainly always hope.

Let’s Focus on Progress
I think it was author and life coach Tony Robbins who once said, “The secret to handling uncertainty is to focus on progress.”

So as I get back to work this morning, I do know one thing: We are in this together. We will get past this together. If we all stay focused on progress, soon it will be business-as-usual again, I’m sure.

Change of Name to ‘Prime Logistics’ Affirms Emergence of a Major Global Player

There’s something new in the air, and on the ocean, and in the warehouses, and on the highways, and at the brokerage houses.

When it comes to a corporate name, it’s probably a good idea that it incorporates all that the company does. But in the case of Prime Air & Ocean Cargo, the list got so long it couldn’t even fit across company letterhead!

“New Years is all about new beginnings, so what better time to formally announce the new name of one of our biggest divisions – to Prime Logistics,” says Roger Paredes, CEO of Prime Group Holdings. “And in the process, it effectively affirms our emergence as a major global leader in the worldwide logistics market.”

The transition started slowly late last year, showing up first in email addresses, on stationery, and then in the logo on the company web page. But all along, it’s been business as usual at Miami-based Prime Logistics.

With offices and warehouse facilities in Miami, New York, and Los Angeles, Prime Logistics has a unique ability to streamline, optimize, and expedite freight to and from the U.S. for a wide range of major industries. They do so by capitalizing on long-time relationships with major air carriers and ocean lines, in order to offer competitive rates and ample space to destinations all around the world.

Under it’s new name, Prime Logistics will continue to support the shipping needs of multiple trans-global companies including makers of electronics, hospital equipment, automotive parts, fresh-cut flowers, and even vaccines – just to name a few.

Founded in Ecuador, the company was originally named PrimeAir because it focused solely on GSSA services between Quito and Miami. But soon after setting up shop in Miami in the early 2000s, customers and flower importers here started requesting freight forwarding services to other Latin American destinations.

“Initially we resisted, because it was seemingly outside our area of expertise. But as the requests continued, we recognized it as an opportunity to step up to do what needed to be done and meet the new demand,” said Paredes. “At that point we decided to form a company called PrimeAir Cargo.”

Next came a flood of requests to ship by sea, so the company jumped in to fill that void. In the process, company name had to be changed again, to reflect our expanded scope of operations – and so was born the name Prime Air & Ocean Cargo.

Over the years, the trajectory of service took the company to new heights, by including trucking services within the continental U.S., warehousing, customs brokerage services, and more.

“And so it was time yet again for a name change, presumably for the last time because I believe this final iteration truly reflects all the services we presently offer – and may offer into the future.

“Prime Logistics clearly fits the bill, ” he added, “because in just two words it succinctly and clearly affirms our emergence as a major one-stop-shop in the field of international logistics.”

Today, under it’s new name, Prime Logistics continues to provide logistics and related services for multiple trans-global companies including makers of electronics, hospital equipment, automotive parts, fresh-cut flowers, and even vaccines – just to name a few.

Big or small – whether it’s one box, one pallet, or a company-wide logistics management operation – call Prime Logistics at 305-592-2044 or visit www.primelogisticsgroup.com.

Out With The Old and In With The New

As we join together to celebrate the New Year and the launch of a new decade, allow me to wish you all the best in 2020, and thank you for helping to make 2019 a banner year for the companies of Prime Group Holdings.

Few holidays are celebrated the world over like New Years Day. It’s that one universal moment of bliss and hope where people all across the globe vow to toss aside the old and welcome the new.

It’s also a time when revelers partake in all sorts of traditions, like bolting down a dozen grapes right before midnight, symbolizing great promise in the 12 months ahead.

But mostly it’s about partying, dancing, drinking, and eating, which is also the case in my hometown of Quito. But there’s one big difference, something that no one else in the world does.

For as long as I remember, an essential part of our New Years holiday included celebrating with “Año Viejos effigies. Translated as “Old Years,” it consists of making and displaying artistic paper-Mache dolls – and then setting them on fire at the stroke of midnight!

These Año Viejo dolls typically represent all kinds of figures associated with the past year. Especially popular are cartoon characters, celebrated sports figures, and ridiculed politicians.

Growing up, everyone I knew did this. And it obviously isn’t just about burning brightly colored dolls. It remains a tradition because it signifies the human desire to continually improve, shed past behaviors and actions, and make way for new possibilities. It is essentially our way of joining the world in saying, “Out with the old and in with the new.”

And not to say old is bad. Because looking back and remembering is an important exercise that gives us space to reflect on all the good things that have brought us to this point. And from this point we get to grow, improve, and advance.

That’s precisely what we’re doing at Prime Group. As a company, we are at a point where smart growth and planning is bringing us great success. But I believe we can do even better – and that’s exactly what we plan to do in the year ahead.

Our overarching goal last year was to clear the way for what’s to come, by focusing on re-assessment and planning. Because as you start growing, it is imperative that you get better organized.

How we went about that was by initiating innovative business processes and technologies throughout 2019 to make way for greater efficiencies and new growth in 2020.

One example of this is the anticipated integration of a new system of software across our entire international network, provided through Microsoft Dynamics 365.

It had become nearly impossible – and totally inefficient – to manage with four different accounting systems. We were using one set of business-tracking and accounting software in Ecuador, a totally different set in New York, and another in Miami and in Amsterdam.

So for 2020, we are engaging in a companywide migration to Microsoft Dynamics 365, an all-in-one business management solution that will help us to connect financials, sales, service, and operations to streamline business processes, improve customer interactions, and make better decisions across all Prime Group divisions.

It’s powerful tool that will allow us to better manage our financials, accelerate financial close and reporting, and improve forecast accuracy.

And in the case of our product-focused divisions, it also promises to automate and secure our supply chain by optimizing inventory levels, reducing lost sales and shortages, and maximizing profitability.

Another goal – one that we actually roll out every year – is to continue growing the commercial side of our operation. We will focus on expanding our client base in all divisions: For PrimeAir, add more airlines and new territories; for Prime Logistics (formerly Prime Air & Ocean Cargo ), more importers and new suppliers; for Prime Fresh Products, more supermarket chains and new distributors; and for Prime Fresh Handling, more fish, more produce, and pursue all new lines.

Simply stated, our New Year’s resolution is “new, new, and more new” through constant innovation and adaptation. We will continue building upon our successes, and creating new possibilities and customers in all-new service areas – while maintaining our highest levels of service.

So again, from our Prime Group family to yours, we wish you a happy, healthy, and prosperous New Year.

Holiday Season Offers Good Reason to Smile

Once a year, Prime Group’s hard-working employees turn their attention to the important task of hardly working – for one glorious night – during the company’s annual holiday party.

Last month’s gala holiday party in Downtown Miami offered an opportunity for the staff to let their hair down, as the old expression goes, and have a whole lot of fun together, as captured in these festive photos.

Hosted at the InterContinental Hotel Miami, the party was as a welcome break from the serious commitment the staff puts in all year, on behalf of the many customers of Prime Group’s four divisions: PrimeAir, Prime Logistics, Prime Fresh Products, and Prime Fresh Handling.

Holiday functions traditionally serve as a way to boost team morale and to reward loyalty – and this year’s event was no exception. But such functions are also a way by which company leadership shows genuine gratitude to their team. CEO Roger Paredes did just that, by stepping up to greet employees, their spouses and partners, and other guests as they settled in for an evening of frivolity.

Expressing his pleasure in seeing so many familiar faces and others who have left the company only to return, he noted “This is a sure sign of our success, and that the companies of Prime Group remain an attractive place to work.”

In addition to so many successes over the past year, he noted that there were of course some difficulties, as well. “But together, we were able to overcome those challenges, which were mostly market driven.”

“Our successes in 2019 were made possible by the dedication and resolute commitment of this team – now 100 employees strong – and all the things you do to help us continue to prosper, year after year.

“Without you, none of this would be possible. So, from bottom of our hearts, COO Omar Zambrano and I wish all of you and your families a very Merry Christmas and a happy New Year.

  

   

Air Cargo Americas Brings Team PrimeAir Together

Nearly 5,000 business managers and executives from more than 50 countries attended the Air Cargo Americas Exhibition in Miami, Oct. 29-31. Chief among them were the major players of the four divisions of Prime Group who came in from all across its global system.

Held at the Miami Airport & Convention Center, the bi-annual trade show is designed to increase cargo growth and international business in the Western Hemisphere.

The Prime Group team kept busy on the exhibition floor, making new connections and catching up with existing customers. As a result, says Prime Group CEO Roger Paredes, they came away with solid leads on new and future business.

But they also came away with a greater sense of camaraderie for their fellow team members. Using the trade show as a backdrop, Paredes said this was a rare opportunity for all the members of the commercial side of the company to stage an internal management forum of their own. The team managed to get offsite to for a night of fun and dining in Miami’s Wynwood Arts District.

“It gave our Prime Group folks – who hail from as far away as Amsterdam, South America and the Western U.S. – a forum by which they could collaborate face-to-face, rather than always over the phone or via impersonal e-mails.”

Paredes and his business partner Omar Zambrano have been attending Air Cargo Americas consistently for nearly 20 years. In recent years, they are seeing a shift in the show’s focus from airlines to general sales agents (GSAs) and air-cargo industry service providers.

And despite the fact that this exhibition seems to be diminishing in size and importance, particularly when compared with its Air Cargo Europe counterpart in Munich, this Miami event remains a good show to see – and to be seen at.

“It is interesting to witness its evolution, as the industry has seen more and more consolidation over the years,” he said. “Yet Air Cargo Americas will always be an excellent forum to connect with people from Miami who are focused on the GSA side of the business – basically, the PrimeAir side of the business.”

Connecting with people is the core objective in sales, and having a cohesive, well functioning team makes their job easier – and more rewarding.

ABOUT PRIME GROUP
The four separate divisions of Prime Group Holdings are PrimeAir, Prime Fresh Handling, Prime Logistics, and Prime Fresh Products – all dedicated to offering the best international cargo and logistics products and support, from sales and marketing for cargo airlines, to ground handling and cold storage, and market analysis. For general information, visit https://primegroup.aero/ or call 305-592-2044.

Happy Holidays to all, from the Prime Group family

It has been said that feeling gratitude and not expressing it is like wrapping a present and not giving it. With 2019 coming to a close in just a few short weeks, all of us here at Prime Group hope that this holiday season, and the year ahead, hold great things for you and your entire family of friends and loved ones.

The holiday season is a time to spend with the most important people in your life. It is my wish that in the midst of your celebrations, you find a few moments of peace and embrace the spirit of what this time of year is truly about.

There are no hard and fast rules in holiday reflection. The end of one year and the start of another, along with the holiday time off and gatherings, just seems to naturally inspire us to reflect and express gratitude at every turn!

From a business standpoint, the same rings true. ‘This also the season to reflect, be thankful, and eagerly anticipate. Joined by my business partner Omar Zambrano and the entire Prime Group management team, that’s exactly what we’re doing right now. As the year comes to an end, we’re thinking about what was and what will be.

First and foremost, we thank our employees who are the finest group of professionals ever found at one company. They work hard and long – and strive to be better every day. They understand and live our values at work and most likely at home, by espousing “Honesty; Responsibility; Commitment and Integrity.”

We also wish to thank our customers, without whom, everything is irrelevant. We thank them for their loyalty, appreciation, and their receptiveness to our ideas and solutions.

Prime Group had a very good 2019. We grew the business at an astounding rate compared with our peers. And we made tremendous new staff additions and adjustments – all positive moves geared to support our 2019 goal of realigning the business on the commercial side.

In addition, we increased the scope of products and services for our customers, which also allowed us to work with others we previously had not served. In particular, we focused on growing customers in Los Angeles, New York, and Amsterdam, and succeeded in doing so.

We dedicated much of 2019 to the reinforcement of our corporate values, which is what will guide us into the New Year. We know adherence to our values makes us better. They define what we want to be, how we want to act, and how we want to be perceived.

Therefore, for 2020, we pledge to continue to be an organization that provides quality services, that is recognized for its honesty and professionalism, and that has a keen eye on constant innovation and adaptation.

Having just finished our budgeting and forecasts for 2020, I am confident I’ll have more good news to share in the months ahead. The plan is to continue building upon our successes, create new possibilities and customers in all-new service areas, all the while maintaining our historic high levels of service.

So, whatever your plans are for the New Year, Prime Group wishes you the best in reaching your goals, and striving for a brighter future.

After celebrating 20 years with Prime Group, CFO Juan Galarraga banks on at least 20 more

It is said that long-term employees reflect a stable work environment and a great degree of employee satisfaction.

But for Juan Andres Galarraga, Chief Financial Officer of Prime Group Holdings, it’s not just a matter of being happy on the job, working here has become an extension of his family.

Galarraga celebrated his 20th anniversary Oct. 12, in good company, with Prime Group executives and management, sharing stories of the “good old days.” After all, he was just 20 years old when he joined this promising start-up in a tight little office in Quito focusing on the flower trade.

Right in line after the company’s first two employees, founders Roger Paredes and Omar Zambrano, Galarraga got onboard in October of 1999 for the ride of a lifetime, quite literally. Along the way, through the ups and downs of business, they also became great friends.

Family Affair
“But it goes further with me. Over the years, Roger and Omar not only became close friends, they became like a family. And I am so grateful to be a part of it all.”

As a result, Galarraga carries the title “Employee Number 3” – a designation he proudly touts to this day, and plans to hold onto for at least another 20 years.

“It’s the best of both worlds,” he says. “Amazing work and the reassuring feeling of family.

From his long-time perspective, Galarraga sees how most employees also have a great sense of camaraderie, of being part of something big and exciting – as the company expands across the globe with new services and products.

“Their ongoing passion and commitment to this company, something I have witnessed firsthand in Roger and Omar for years, makes a big impression on the employee group every day,” he added.

For Galarraga’s part, he brings great passion to the job, as well. “Don’t get me wrong, I have total commitment to this company, one that comes from dedication to the field of finance – but mostly it’s out of loyalty to the partners.”

Humble Beginnings
Paredes says he normally would prepare remarks in advance of such an occasion, but because it was more a “family reunion” than a formal affair, he chose to speak directly from the heart.

Reflecting on Galarraga’s humble beginnings, he noted, “We were all just a bunch of very young men… But from the very beginning, through all the good times and tough times, to this very day, we remain grateful for the talent and contributions he brings to our company.”

Starting basically as a messenger, Galarraga signed on during college. And quite soon after, while the ink was still wet on his financial engineering diploma, he moved directly into working full time with their flower-trading venture, all the while taking on more and more responsibilities.

He was there for the launch of PrimeAir, the first of what would become four divisions of the Prime Group. By 2006, Galarraga and his wife transferred from Ecuador to the company’s headquarters in Miami in search of new opportunities, and began a family here.

“With Omar overseeing operations and Roger on the commercial side, my place has always been right in the middle, working directly with both of them, serving as a conduit – and smoothing communications when needed,” he said.

Looking Ahead
“It’s almost too much to fathom, but half of my life has been with this company,” Galarraga shared. “The opportunities they’ve given me are nothing short of amazing. And as the company grows, I also get to grow, both personally and professionally.”

In fact, just last month, Galarraga was appointed CFO for the entire Group, consisting of PrimeAir, Prime Air & Ocean Cargo, Prime Fresh Handling, and Prime Fresh Products.

In his new capacity, Galarraga will not only continue to ensure that all business processes are in place and functioning well, but he will now focus more on the bigger picture – financial strategies that will help Prime Group continue to grow and prosper well into the future.

Says Galarraga, “We work incredibly well together. They trust me entirely and I trust them also. It’s a perfect equation.”

Paredes agrees. “It is so very important to find someone you can totally trust – someone like Juan who fights for us as though it’s his own money. That’s a good thing… Congratulations, Juan!”